Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,551 Reviews)
Open Ratings Snapshot
Rating breakdown 18,551 reviews
5 Stars
15,987
4 Stars
2,022
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
682 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I love this phone
on November 26, 2025
Posted by: Sckirra
[This review was collected as part of a promotion.] I use this phone daily it works great and with ai I can search for things set alarms and somany more things without opening my phone the screen is amazing, and has great picture/video quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I had better
on November 26, 2025
Posted by: Jike64
[This review was collected as part of a promotion.] I've been dedicated to Samsung products for several years now, especially the phones, and though I don't think that will change, I've been somewhat disappointed with my current phone. I've frequently encountered glitches in the functioning that have resulted in my having to reboot my phone. Worse still, if I'm on the phone at home and the call drops, I can't make or receive calls. The phone tells me I can only call emergency numbers. I have to reboot the phone in order to restore service.
Despite these malfunctions, I won't switch to another manufacturer.
And hey, the camera is top notch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Experience with samsung
on November 26, 2025
Posted by: AssassinThor
[This review was collected as part of a promotion.] I have many samsung devices like samsung tab S6. Samsung buds 2 and also buds 3 pro, samsung galaxy book 4 pro 360 and lastly s25 ultra with watch 4 classic it's almost 6 years I've used samsung products and it feels great compatability and upgrade in AI last year in games movies there's no issue at all I love to use these products and I'll continue to upgrade in future. Samsung environment is perfectly working with all devices it feels very smooth all the time when I am working or sharing photos and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone on the market, it lacks nothing exc
on November 26, 2025
Posted by: Fher026
[This review was collected as part of a promotion.] I use my Galaxy for work, it helps me a lot with the plans, since I can receive them by email, so I use less paper.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Device
on November 26, 2025
Posted by: Shariq
[This review was collected as part of a promotion.] Awesome Device running very fast and easy to connect and user-friendly، Quick downloading
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works well great gift !
on November 26, 2025
Posted by: Armyofone
[This review was collected as part of a promotion.] Galaxy ai great device highly recommlooks and works well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an awesome phone
on November 26, 2025
Posted by: Naren
from TX
Expertise:Intermediate
Verified Purchase:Yes
With s25 ultra ans spen it's very user friendly and could generate more ai images. Haven't explored much of it's capabilities but it's awesome
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a jack of all trades!!! Love it!
on November 26, 2025
Posted by: PrinceShaq95
[This review was collected as part of a promotion.] This device is what I use for work, play and entertainment. Being a small Twitch streamer/content Creator, the S25 Ultra really enhances my experience of IRL streams and monitoring chats. The video and pictures are really amazing as well. Whenever I need assistance digitally I can always count on Galaxy AI to help me solve my issues. It can be checking the weather or helping to write a script, it is quite convenient for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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