Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,551 Reviews)
Open Ratings Snapshot
Rating breakdown 18,551 reviews
5 Stars
15,987
4 Stars
2,022
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
682 out of 808
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung S25 Galaxy Ultra
on November 25, 2025
Posted by: Fatima
from Senegal
Expertise:Intermediate
Verified Purchase:Yes
Really satisfied with my purchase. Great phone. I also used to take notes or quickly read an article while on the bus. Pictures are great both during the day and at night. The battery lasts the whole day. Overall really satisfied
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Unlocked S25 Ultra 512Gb
on November 25, 2025
Posted by: Anonymous
from Virginia
Expertise:Expert
Verified Purchase:Yes
Upgraded from Note 20 Ultra 5G (128Gb). There is a night and day difference. S25 has a very fast response and excellent cameras compared to the previous phone. However, what is mind boggling (and maddening), is that blue tooth feature of the S pen has been removed. Why? Other than that, it is an excellent phone. Knocked down a start due to the removing of this feature.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly right!!
on November 25, 2025
Posted by: DWES
Verified Purchase:Yes
This phone is crazy easy to set up. Only con I have is the fingerprint is hard to get!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect except for the Bluetooth S Pen
on November 25, 2025
Posted by: Vee Eff
Verified Purchase:Yes
Bring back Bluetooth S Pen and it's a 5 star review
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So Easy !
on November 25, 2025
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung did it again
on November 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
The screen of the S25 is certainly brighter than the S23 I traded. The S25 is faster and lsdt longer
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with ample features
on November 25, 2025
Posted by: MnGolfer213
[This review was collected as part of a promotion.] Jam packed phone with tons of features including AI which comes in handy across all different sorts of applications. Multitasking is a breeze and the cameras are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The most powerful phone ever the 25 ultra
on November 25, 2025
Posted by: Bigrick234
[This review was collected as part of a promotion.] The 25 ultra is everything and more.
No matter if I'm working or gaming it out preforms everything I throw at it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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