Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,559 Reviews)
Open Ratings Snapshot
Rating breakdown 18,559 reviews
5 Stars
15,993
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
685 out of 811
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great, better than expected, love the camera
on November 24, 2025
Posted by: MrEssnce
[This review was collected as part of a promotion.] Amazing, love the quality, camera, features and overall all great quality built
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All In One Device w/limitless capabilities
on November 24, 2025
Posted by: ssausto2000
[This review was collected as part of a promotion.] In late August 2025 after researching all aspects specs features and most anticipated wireless Bluetooth electronic Smart phone mobile devices I educated and dedicated myself my creative artisty for social media content creators as an nano influencer I tracked, documented, catagorized and created an overwhelming spreadsheet with facts, new release is AI analytics communication data it technology driven computer science AI smart assist workspace career business developer community all equipped with unlimited hard intelligent brain power genius coding is AI powered in home personal family and work as a business developer with future ingredients of unlimited precision power performance for all the essentials of all essential and future generations ahead of our time capabilities productivity social media communication multiple media apps of unimaginable captivating individuals need for learning these educational products performance points as essentials needs to facilitate the experience to learn all these educational intelligent adaptive technology assisting our growth requirements for work home life personal and family productivity communication it technology is in wireless Bluetooth electronic technologies devices to gain future capitalism for all of our needs while teaching these products educational information technology computer it technology operation systems in all devices released in our presence today. I gained intelligence now experienced fast as virtual pro creator.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s 25 ultra
on November 24, 2025
Posted by: Crespalo
[This review was collected as part of a promotion.] I love it. It works great, plus it has AI, wonderful. And I have several galaxy ultras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
How im loving the s25 ultra
on November 24, 2025
Posted by: Pistola
[This review was collected as part of a promotion.] The s25 ultra is a truly remarkable device, offering an exceptional user experience. Its advanced features and capabilities are designed to impress even the most discerning technology enthusiasts. The seamless integration of hardware and software creates a powerful and intuitive platform. You'll find its performance to be consistently outstanding, handling demanding tasks with ease. Discovering all the innovative functionalities of the s25 ultra is sure to be a rewarding experience.
The artificial intelligence integrated into the S25 ultra offers a truly remarkable user experience. Its capabilities in optimizing performance and enhancing photography are particularly impressive. Users can expect smoother operation and more intuitive interactions thanks to its advanced algorithms. The device's AI also contributes significantly to its extended battery life, ensuring you can rely on it throughout your day. Overall, the AI on the S twenty five ultra elevates the device to a new level of sophistication and utility.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is the definition of premium
on November 24, 2025
Posted by: Itsdadbrah
[This review was collected as part of a promotion.] I genuinely thought my trusty S23 Ultra was peak smartphone, but switching to the S25 Ultra has left me stunned. This isn't just an upgrade; it's a different beast entirely!
The first thing you notice is the weight—or lack thereof. It's so much lighter and more comfortable in the hand. It makes the S23 Ultra feel like a solid aluminum brick in comparison.
Then there's the display. I was initially worried about the flat matte screen, but the difference is incredible. Zero glare outdoors! It's brighter, clearer, and finally, my screen protector applies flawlessly without those curved-edge headaches.
Finally, the AI features are a total game-changer, especially for the camera. The real-time editing and suggested photo tweaks feel like having a professional editor built into the phone. The gap in performance and smart features between the two generations is bigger than I ever anticipated.
If you're on the S23 Ultra and on the fence, make the jump. You won't believe the difference.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excited to see what new ultra & ai can do.
on November 25, 2025
Posted by: longtimecustomer
[This review was collected as part of a promotion.] I have had galaxy note or galaxy ultra since about 2012. I am hoping to be able to afford new ultra on black friday & see what galaxy ai can do. looks good. I have always felt samsung are quality phones. the devices seem to be able to last a long time; never had a broken screen or a cracked case despite drops. Only had one battery issue in mid 2000s. I always regret getting insurance thru carrier though, because i've never had a phone wear out in time frame where they will give a comparible replacement or even give any real trade in credit for an older device anymore. when my note 4 finally broke, they said they didn't even have any refurbished note 4s left to replace it with. the only reason i need to upgrade my s22 ultra i have now, is because carrier "upgraded" their towers to include their new satelitte services & now my s22 can't get signal in the rural areas where it used to work just fine. supposedly "it's a tower directionality issue", "post upgrade", & the solution is "just buy a newer phone with stronger internal antenna", even though the antenna in s22 used to work just fine in the rural areas where we live, before, the "upgrade".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best display on a smartphone and smooth
on November 25, 2025
Posted by: SAMISTHEBEST
[This review was collected as part of a promotion.] Upon waking, I utilize my device to ascertain the weather conditions. Following my morning routine, which includes showering and preparing breakfast, I proceed to the gym. There, I seamlessly connect my Galaxy S25 Ultra with my Galaxy Buds 3 Pro, enhancing my workout experience. After my session, I return home to relax and engage with my family, often sharing Galaxy AI-generated stickers for amusement. When completing academic tasks, I leverage the Galaxy AI writing style, which proficiently assists with spelling and grammar.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 25, 2025
Hey SAMISTHEBEST, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased youa re with the usage of your device and how much of an integral part of your day it has become whether you are looking at the progression of your day, creating fun artwork to share, or taking care of your school assignments. We have shared a link to the Samsung Support Team for your convenience. These experts can offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on November 25, 2025
Posted by: Cbreezejr
[This review was collected as part of a promotion.] I always had a Samsung phone my favorite is the Note series although that was discontinued I was told that the Galaxy 25 Ultra replaced it and it had the same functions so I purchased and how happy I was in doing so.
I am able to link it with my tablet, laptop and desktop gor seamless functionality when I am on the road all I need is my phone, who can ask for a better product then the S25 Ultra.
I will continue to stay with this series as long as it's made especially if it continues to have the S-pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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