Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,559 Reviews)
Rating breakdown 18,559 reviews
5 Stars
15,993
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product.
(
685 out of
811)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Functional and excellent quality
on November 24, 2025
Posted by: Crizto114
[This review was collected as part of a promotion.] Galaxy AI is an amazing and complete overall AI the functionality.
Works from video and picture to gaming and work, the features on the phone are amazing. Super user-friendly. Overall, it's an amazing and reliable flown with a lot of capabilities and features, signal is perfect everywhere.
Works from video and picture to gaming and work, the features on the phone are amazing. Super user-friendly. Overall, it's an amazing and reliable flown with a lot of capabilities and features, signal is perfect everywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: AnitaToylt
[This review was collected as part of a promotion.] Just got my hands on the new phone, and wow, this thing is a beast! The display is absolutely stunning, making everything pop with vibrant colors. Plus, the camera system is seriously next-level; I'm capturing shots I never thought possible. And don't even get me started on the AI features – they're like having a personal assistant built right in. Honestly, this upgrade feels like a massive leap forward in mobile tech
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall this phone is the best phone so far ever!!
on November 24, 2025
Posted by: SirScubaSteve6989
[This review was collected as part of a promotion.] I believe the Galaxy AI integrated into this phone makes things so much more convenient, this allows the ability to have infinite knowledge at your fingertips. I use Galaxy AI daily from work to leisure, and I can answer any question within seconds or even school myself with any knowledge that I'm unaware of. Samsung has outdone itself this time with not only new hardware but new software to boot hands down you guys are leading the pack when it comes to technology in our daily lives got to say thank you so much for giving me such a great experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far amazing features, Samsung never fails!
on November 24, 2025
Posted by: Stacs1987
[This review was collected as part of a promotion.] Absolutely love the cameras on the Samsung devices. Zoom features are amazing! Only camera i use while on vacation.
Value
5
Written by a customer while visiting Samsung US
Posted by: Vicky
Expertise:Expert
Verified Purchase:Yes
I have loved the S25 Ultra, looks awesome AI experience. I loved the transformation of this series but when comparing with S23 ultra is more better in battery life and mobile usage.
I'm a little disappointed with removing the S Pen Bluetooth features, which was the coolest thing as a S Pen user.
But other than these, all the other features are incredible. Both have their own pros and cons, but I loved both.
I'm a little disappointed with removing the S Pen Bluetooth features, which was the coolest thing as a S Pen user.
But other than these, all the other features are incredible. Both have their own pros and cons, but I loved both.
Written by a customer while visiting Samsung US
Posted by: Earl
Verified Purchase:Yes
I'm still learning all the new features, but a couple of weeks in, I'm amazed at what this phone can do. So happy I upgraded.
Response from Samsung USBy R&R Team, November 25, 2025
Hi Earl, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you have been so initally pleased with the features and usage of your phone. We have provided a link to the full manual for your phone as a great companion to your exploration. We have also shared a link to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great pho e
on November 24, 2025
Posted by: CarlosOcaranza
[This review was collected as part of a promotion.] Nice phone work grat i loved .......
Its really good.
Its really good.
Value
5
Written by a customer while visiting Samsung US
Posted by: K C
from Nyc
Expertise:Expert
Verified Purchase:Yes
It was a easy experience and exchange glad I caught the sale I've been waiting to get a 1tb
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US