Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,560 Reviews)
Open Ratings Snapshot
Rating breakdown 18,560 reviews
5 Stars
15,994
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
685 out of 811
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Overall I like everything on the phone except the
on November 22, 2025
Posted by: Praneethr5
[This review was collected as part of a promotion.] " Galaxy AI" IS VERY USEFUL FOR MY DAY TO DAY USAGE
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a great camera. And the phone has
on November 22, 2025
Posted by: LAPolice
[This review was collected as part of a promotion.] Galaxy AI is a great assest to my features also the security features are great. The phone also has great storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Back of phone overheats
on November 22, 2025
Posted by: AJ121421
[This review was collected as part of a promotion.] For the most part I love my S25 Ultra. The picture quality surpasses any phone camera I've ever seen. The operating system can rival a desktop computer. Galaxy AI on this device is unrivaled. My only complaint is when you're playing a game on it the back of the phone will overheat to the point of burning your hand. I ended up getting a prepaid phone to play my games on.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product of Samsung 25 ultra is amazing
on November 22, 2025
Posted by: Jokertwiners
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is an impressive leap forward, especially with its deep integration of Galaxy AI. The phone feels incredibly smart and responsive, using AI to enhance everything from photography and video editing to everyday tasks like summarizing notes, handling messages, and navigating apps more intuitively. The camera benefits hugely from AI-powered processing, delivering sharp photos and cleaner audio in videos, while on-device privacy features keep your data secure. Overall, the S25 offers a smooth, modern experience that makes the phone feel not just powerful, but genuinely helpful in your daily life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really good performance.
on November 22, 2025
Posted by: Goldengoose
[This review was collected as part of a promotion.] The phone is really good with photos and the performance is amazing and the galaxy ai is really good 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I liked the deal i got the phone onand the phone r
on November 23, 2025
Posted by: Nsrp25
[This review was collected as part of a promotion.] I switched from S23 ultra to S25 ultra and its really worth every dollar spent on , also i got it by the holiday gift deal which it was a really good deal 😁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest phone ever made
on November 23, 2025
Posted by: BlueSapphire1914
[This review was collected as part of a promotion.] The galaxy AI is a game changer!! It has help me so much with creating lesson plans and coming up with topics for my classroom. The phone is lightweight in my hands. The screen is crystal clear and the graphics are vibrant! I purchased this phone because it has tow unique features: the pen and notes. I have large finger tips and with the keyboard being small for me, I'm able to use the pen to type without make lots of mistakes. The Notes feature is great for taking notes during business meetings and class lectures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An AI powerhouse built for Daily use
on November 23, 2025
Posted by: Godplayer
[This review was collected as part of a promotion.] The Galaxy AI features in this thing are so elaborate that there are hour long YouTube videos dedicated to it. I was blown away by how innovative the features were.
It's not just AI, rest of the device including the display, camera are all top notch. There are a bunch of power saving tools to have the battery last all day even on string usage.
Very happy with this phone. Would highly recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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