Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,560 Reviews)
Rating breakdown 18,560 reviews
5 Stars
15,994
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product.
(
686 out of
812)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Easy to customize
on November 22, 2025
Posted by: Chrissy18
[This review was collected as part of a promotion.] I just switched to the Galaxy S25 from a pixel and so far I enjoy the customization and easy to use features. I love having the stylus available if I need it, and I changed the sound to a lightsaber! I haven't used the Galaxy AI feature as much yet since I'm still learning the phone. So far, enjoying the change!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice doing
on November 22, 2025
Posted by: kerryjerry
[This review was collected as part of a promotion.] Galaxyai my favorites device I love it so much and the side brought me joy
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and perfect functions for everyday.
on November 22, 2025
Posted by: Eastenn31
[This review was collected as part of a promotion.] The ai is amazing and extremely helpful. Easy to use functionality all around and works great for every day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like it, but...
on November 22, 2025
Posted by: PharmersDaughter
[This review was collected as part of a promotion.] I am enjoying the upgrades on this phone such as the Galaxy AI (I was forced to upgrade from my Note 10+, as many services told me my phone would not longer be supported. Kudos to Samsung though, that phone had absolutely no issues for being as old as it was! So sad I had to upgrade)
Things I like about the Galaxy Ultra:
1. LOVE that it still has a pen! I use the pen ALL. THE. TIME. It is so convenient and helpful in mobile games where precision is helpful.
2. The size is comparable to my Note 10+. This was a must for me, as my vision isn't great and a larger screen helps see more at a time when I have to make things larger. It still fits in all my pockets (women's jeans- IYKYK)
3. The battery has been great so far. I like the "batter saver" or whatever it's called to keep it from overcharging as well as monitoring for apps using a lot of power.
4. The Galaxy AI functions have been a nice addition. I was never really a huge fan of Bixby and disabled it on my other devices. I've played around with the photo editing a bit, which is fun. I also like the Samsung note help functions.
Things I like about the Galaxy Ultra:
1. LOVE that it still has a pen! I use the pen ALL. THE. TIME. It is so convenient and helpful in mobile games where precision is helpful.
2. The size is comparable to my Note 10+. This was a must for me, as my vision isn't great and a larger screen helps see more at a time when I have to make things larger. It still fits in all my pockets (women's jeans- IYKYK)
3. The battery has been great so far. I like the "batter saver" or whatever it's called to keep it from overcharging as well as monitoring for apps using a lot of power.
4. The Galaxy AI functions have been a nice addition. I was never really a huge fan of Bixby and disabled it on my other devices. I've played around with the photo editing a bit, which is fun. I also like the Samsung note help functions.
What I dislike:
1. It is almost impossible to use the pen with any kind of magnetic phone holder.
2. The pen is not the same color as my phone. My blue Note 10+ had a nice, shiny blue pen that matched the phone. Not a huge deal, but the brown/tan is not cute.
3. The buttons and pen are all on the opposite side as my previous phone. Its driving me crazy trying to relearn.
1. It is almost impossible to use the pen with any kind of magnetic phone holder.
2. The pen is not the same color as my phone. My blue Note 10+ had a nice, shiny blue pen that matched the phone. Not a huge deal, but the brown/tan is not cute.
3. The buttons and pen are all on the opposite side as my previous phone. Its driving me crazy trying to relearn.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever phone
on November 22, 2025
Posted by: Saichekka
[This review was collected as part of a promotion.] This phone is filled with a lot of features, simply loved it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Emiguel
from Texas
Expertise:Expert
Verified Purchase:Yes
According to the expectation, very top performance, battery works all day, amazing screen and camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe McKane
from San Antonio
Verified Purchase:Yes
I have big hands phone big works good with good with big hands
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Superior Phone
on November 22, 2025
Posted by: Rachel2172
[This review was collected as part of a promotion.] Amazing phone as always, just wish for better battery life.
Value
4
Written by a customer while visiting Samsung US