Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,560 Reviews)
Open Ratings Snapshot
Rating breakdown 18,560 reviews
5 Stars
15,994
4 Stars
2,024
3 Stars
325
2 Stars
105
1 Star
112
84%of customers recommend this product. 
(
686 out of 812
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Premium product
on November 21, 2025
Posted by: Wargod316
[This review was collected as part of a promotion.] The Galaxy S25 Ultra sets a new standard for premium smartphones in 2025. Samsung refined almost every area -performance, camera quality, design, and battery life- making this one of the most complete flagship phones on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but... no air comands
on November 21, 2025
Posted by: Najla
from Garland, tx
Expertise:Expert
I love this new phone, but its lack of spen air comands >:(
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 is an expensive but worthwhile upgrade.
on November 21, 2025
Posted by: AnThonY
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
The only 1TB cell with the worthy upgrades.
You get what you pay for.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on November 21, 2025
Posted by: Anon moose
Verified Purchase:Yes
Satisfied with purchase. Quality is great. Wonderful product.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, powerful, and efficient
on November 21, 2025
Posted by: daphne
[This review was collected as part of a promotion.] This device has been one of the best upgrades I have made. The Galaxy AI feature allows for quick searches that come in handy, especially when online shopping, studying, and even just bedrotting. The device itself is extremely powerful, with amazing camera resolution. Everyday feels like I am discovering new features on the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung galaxy phone yet
on November 22, 2025
Posted by: GALAXY4WIN
[This review was collected as part of a promotion.] I love the AI feature on my new Samsung Galaxy S25 Ultra. I think it's the best phone that Samsung has made yet, with its ease of use, high quality, and high performance. I love using the AI to write emails. I use the refined features to spell-check and grammar-correct all my emails and even messages before I send them. It has helped me countless times. There is even a feature where you can change the writing style of your message/email.
This phone is the best. It takes pictures when you want them, how you want them, perfectly every time. If there is something in the picture you don't want, even if you want to remove a person or object in the background that you don't want there, you can easily remove it with the AI feature in editing.
The battery life on my Samsung Galaxy S25 Ultra is the greatest. I work long shifts, and my S25 has never left me in the dark or even stressing that my battery will die. The fast charging is amazing; in 45 minutes to 1 hour, the S25 Ultra is ready for the day.
The S25 Ultra has never felt heavy in my pocket or uncomfortable to have around me all day, even though it's a powerhouse in the palm of your hand.
I own a few Samsung Galaxy devices, like a Galaxy Book, Galaxy Watch, Galaxy Buds, and a Samsung TV. The way everything seamlessly connects in the Samsung ecosystem is just perfection—hassle-free, stress-free connection.
On top of all that, with its features, performance, and quality, it is such a good-looking phone.
Thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than S24? Maybe...
on November 22, 2025
Posted by: Danda
from New Britain, CT
Expertise:Intermediate
Verified Purchase:Yes
Pro: rounded edges. Con: gimped S-pen
Pro: updated specs. Con: increased price
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than just a phone
on November 22, 2025
Posted by: BeeJay84
[This review was collected as part of a promotion.] The S25 Ultra is a remarkable achievement in the realm of technology, offering an unparalleled experience. Its stunning photos capture the essence of every moment with exceptional clarity and detail. The night photography capabilities are nothing short of extraordinary, revealing the beauty of the world even in the darkest of nights. The 8K videos it produces are a testament to its superior performance, delivering crisp and vibrant visuals. The GEMINI AI feature further enhances this device, providing intelligent and intuitive functionalities. This combination of advanced technology and user-friendly design sets a new standard in the industry. The S25 Ultra truly stands out as a work of art in its own right.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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