Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,437 Reviews)
Open Ratings Snapshot
Rating breakdown 18,437 reviews
5 Stars
15,897
4 Stars
2,006
3 Stars
321
2 Stars
103
1 Star
110
84%of customers recommend this product. 
(
661 out of 785
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best samsung galaxy phone yet
on November 22, 2025
Posted by: GALAXY4WIN
[This review was collected as part of a promotion.] I love the AI feature on my new Samsung Galaxy S25 Ultra. I think it's the best phone that Samsung has made yet, with its ease of use, high quality, and high performance. I love using the AI to write emails. I use the refined features to spell-check and grammar-correct all my emails and even messages before I send them. It has helped me countless times. There is even a feature where you can change the writing style of your message/email.
This phone is the best. It takes pictures when you want them, how you want them, perfectly every time. If there is something in the picture you don't want, even if you want to remove a person or object in the background that you don't want there, you can easily remove it with the AI feature in editing.
The battery life on my Samsung Galaxy S25 Ultra is the greatest. I work long shifts, and my S25 has never left me in the dark or even stressing that my battery will die. The fast charging is amazing; in 45 minutes to 1 hour, the S25 Ultra is ready for the day.
The S25 Ultra has never felt heavy in my pocket or uncomfortable to have around me all day, even though it's a powerhouse in the palm of your hand.
I own a few Samsung Galaxy devices, like a Galaxy Book, Galaxy Watch, Galaxy Buds, and a Samsung TV. The way everything seamlessly connects in the Samsung ecosystem is just perfection—hassle-free, stress-free connection.
On top of all that, with its features, performance, and quality, it is such a good-looking phone.
Thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than just a phone
on November 22, 2025
Posted by: BeeJay84
[This review was collected as part of a promotion.] The S25 Ultra is a remarkable achievement in the realm of technology, offering an unparalleled experience. Its stunning photos capture the essence of every moment with exceptional clarity and detail. The night photography capabilities are nothing short of extraordinary, revealing the beauty of the world even in the darkest of nights. The 8K videos it produces are a testament to its superior performance, delivering crisp and vibrant visuals. The GEMINI AI feature further enhances this device, providing intelligent and intuitive functionalities. This combination of advanced technology and user-friendly design sets a new standard in the industry. The S25 Ultra truly stands out as a work of art in its own right.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an excellent device, I have no complaints
on November 22, 2025
Posted by: Cachorro6677
[This review was collected as part of a promotion.] Since I bought my Samsung device, everything has been wonderful. Its AI is incredibly useful for editing photos I take with my friends and girlfriend, and for editing my videos, since I'm a content creator on various platforms. It makes my life so much easier with its diverse options, like removing background noise. The phone's camera is excellent and performs perfectly for my daily use. As a content creator, it makes using social media so much easier. The phone reminds me when to upload a post because I always set a reminder on it, which is a huge help. The battery life and performance are excellent, the camera is extraordinary, and the versatility is perfect—it's everything I need
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to customize
on November 22, 2025
Posted by: Chrissy18
[This review was collected as part of a promotion.] I just switched to the Galaxy S25 from a pixel and so far I enjoy the customization and easy to use features. I love having the stylus available if I need it, and I changed the sound to a lightsaber! I haven't used the Galaxy AI feature as much yet since I'm still learning the phone. So far, enjoying the change!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and perfect functions for everyday.
on November 22, 2025
Posted by: Eastenn31
[This review was collected as part of a promotion.] The ai is amazing and extremely helpful. Easy to use functionality all around and works great for every day use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best ever phone
on November 22, 2025
Posted by: Saichekka
[This review was collected as part of a promotion.] This phone is filled with a lot of features, simply loved it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top performance
on November 22, 2025
Posted by: Emiguel
from Texas
Expertise:Expert
Verified Purchase:Yes
According to the expectation, very top performance, battery works all day, amazing screen and camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on November 22, 2025
Posted by: Joe McKane
from San Antonio
Verified Purchase:Yes
I have big hands phone big works good with good with big hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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