Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,437 Reviews)
Rating breakdown 18,437 reviews
5 Stars
15,897
4 Stars
2,006
3 Stars
321
2 Stars
103
1 Star
110
84%of customers recommend this product.
(
661 out of
785)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The camera is phenomenal.
on November 20, 2025
Posted by: Eljefe
[This review was collected as part of a promotion.] I haven't allways had samsung phones i switch around brands allot. Ever since the galaxy s3 I've had a number of galaxy phones from the s3 to the s25 ultra I own now. By far best quality phones out there. I use my camera daily from personal photos of nature or traffic to photos for work out in the rain. Galaxy phones have allways been a must have item for me with the water resistance being one of my main reasons for owning the phone. Sometimes I have to dip it in the water to get a clear picture of my work and I trust no other phone with that capability. The AI features are a plus and fun to use hands free commands from making pictures or art pieces to making simple commands like opening an app real simple and easy to use. Overall great line of phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features
on November 20, 2025
Posted by: A4K9MoosePatch
[This review was collected as part of a promotion.] I use the S25 ultra as my second phone, for games, websites and some apps that work alot better on this device. S25 ultra phone works for me when working in rural areas here in Alaska.
Value
4
Response from Samsung USBy R&R Team, November 21, 2025
Hey A4K9MoostPatch, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are enjoying your streaming and gaming with your device, and that you are finding it to be reliable in more rural areas. We have provided a link to the full manual for your device to assist you in discovering additional features that may enhance your experience with your phone. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This device have great features, AI, and software
on November 20, 2025
Posted by: RapperRojas
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn't just a flagship phone, it's a mobile powerhouse that has completely redefined my expectations. It excels in every category, integration of Galaxy AI and the genuinely revolutionary camera system makes it the single best device I have ever owned. I feel like I am holding the future in my hand, and I can't wait to show it off to everyone. It is the best.The core of this phone's brilliance is Galaxy AI. It goes far beyond simple voice commands.Features like Now Brief provide contextual information exactly when I need it, and the expanded Writing Assist is indispensable for work, instantly summarizing documents. The whole operating system, thanks to One UI 7, is lightning fast, smart, and a true testament to its best software capability. the cameras are the best thing ever. The 200MP main sensor combined with the upgraded telephoto and ultrawide lenses captures a level of detail and clarity that is simply unmatched. What truly elevates it is the AI-powered zoom optimization. Whether I’m shooting a close-up portrait or using the 100x Space Zoom, the results are sharp, vibrant, and stunning, even in challenging low-light conditions. Every photo I take is instantly portfolio-worthy. The performance is mind-blowing. The customized Snapdragon 8 Elite Mobile Platform makes the gaming potential limitless. Graphics are rendered flawlessly, and the phone stays cool.intensive gaming, multitasking, 8K video editing without a single hitch.
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey RapperRojas, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are finding this device to so perfectly align with your prefereces, and that Galaxy AI has been able to help you streamline so many processes and tasks every day. Please, reach out to us again if you ever have questions or wish to share additional thoughts about any of your Samsung products with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product have great features
on November 20, 2025
Posted by: Rocky2003
[This review was collected as part of a promotion.] This is the one of the best device of samsumg I have ever used.. with a such powerful processor and a long lasting battery life... the Ai of this phone is next level.. you can watch movies or play heavy games... this phone gives you extra ordinary results every time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More available storage and features
on November 21, 2025
Posted by: UllaBabe
[This review was collected as part of a promotion.] Clearer pictures and editing options, all the AI capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone fits in your hand perfectly
on November 21, 2025
Posted by: MrMoon5
[This review was collected as part of a promotion.] The galaxy ai is amazing when it comes to helping out in situations like getting directions, finding a song off just a tune, and even the features it adds to the camrea too. With its fast responses and long lasting battery this truly is a good phone for work or fun!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pngka
from Fremont
Verified Purchase:Yes
It is great, but a lot of new function that I dont know how to use it, where should I get the tutorial except from youtuber
Written by a customer while visiting Samsung US
Posted by: Charles
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Like the phone, except for a couple of items. The pen is not Bluetooth compatible anymore and battery seems to rundown faster than my S23 Ultra did.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US