Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,437 Reviews)
Rating breakdown 18,437 reviews
5 Stars
15,897
4 Stars
2,006
3 Stars
321
2 Stars
103
1 Star
110
84%of customers recommend this product.
(
661 out of
785)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great features
on November 20, 2025
Posted by: Mariposa
[This review was collected as part of a promotion.] Clear sound,long lasting battery life, good quality of pictures. What i love about it is the dual screen or split screen where you can manage to do 2 things at one. Easy to access the photos and video that youre trying to find even if its an old. Speaking of photo, love that the camera is very clear.and AI (gemini) makes my life easier when im trying a find info about something without typing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on November 20, 2025
Posted by: Alyce85x4k
[This review was collected as part of a promotion.] Galaxy ai works great. The camera functions are amazing. Love the s-pen features. Excited about soon updates
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey there Alyce85x4k, thank you for reaching out to us with your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are loving so many amazing features of your device including the camera and Galaxy AI. We would love to hear from you again in the future any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Alex
Verified Purchase:Yes
all is good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from Samsung USBy R&R Team, November 20, 2025
Hey there Alex, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are so pleased with the usage of your device, and finding it all good for your needs. We have shared a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on November 20, 2025
Posted by: Naiadx
[This review was collected as part of a promotion.] I love my device and use it for most all of my technology needs. The only thing I had to get use to was swiping from the top to swiping from the corner for quick access to some features, but no big deal. Takes great pictures with definition and high pixels. I love the Galaxy AI features for information/ research and improving my productivity.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Absolutely love this phone!! I've had several Galaxy phones, the camera on this phone is Amazing!!! Thank you!!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Bjmyers
Verified Purchase:Yes
Going from the samsung s10+ to a new phone was so easy. No issues at all
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Functional nothing special
on November 20, 2025
Posted by: Slowgo
[This review was collected as part of a promotion.] So I borrowed a Galaxy s25 ultra to replace my Galaxy Note 9 cuz the battery in the 9 was starting to go be honest I kind of regret updating yet I kind of wish I'd waited a little longer there's nothing wrong with the s25 it's just there's nothing really special about it either the pen is a worse version than previous years well some of the features it had in the s24 I lost several sensors that were in the note 9 for instance heart rate, retina scanner, and didn't gain anything in their place. The AI is not really all that spectacular I am actually technically using Google's though so maybe that has something to do with it but I've never really liked the Samsung assistant so I'm honestly disappointed with it and I think next time it's time to upgrade I'll look around at some other brands their flagship doesn't have anything special listed on it I just don't feel that it's worth it anymore it's unfortunate because I really like the hardware and all but for the price just don't feel like I'm getting what I used to get from Samsung
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome!!!
on November 20, 2025
Posted by: Tatertotis2hot
[This review was collected as part of a promotion.] Great camera, nice construction and pretty Galaxy AI is sexy!
Value
4
Written by a customer while visiting Samsung US