Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,114 Reviews)
Open Ratings Snapshot
Rating breakdown 20,114 reviews
5 Stars
17,263
4 Stars
2,182
3 Stars
386
2 Stars
126
1 Star
157
86%of customers recommend this product. 
(
1,090 out of 1,264
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best Samsung phone yet!
on October 6, 2025
Posted by: App13sukz
[This review was collected as part of a promotion.] Amazing phone. Power, crystal clear picture, great for every day stuff and gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features but...
on October 6, 2025
Posted by: YSocki
[This review was collected as part of a promotion.] I recently upgraded from an S22 ultra due to a cracked screen and no insurance.
Overall the phone is great but I was disappointed to find out that the S-Pen no longer had the ability to control the camera to take pictures. I used the feature constantly.
I tried swapping the S-Pen out for the one from my S22, but it was too long to lock into the phone and wouldn't communicate with the phone either.
Other than that issue/ dislike is s great phone with great features and camera.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 8, 2025
Posted by: Guero86
[This review was collected as part of a promotion.] My new Galaxy 25 ultra exceeded my expectations!!! And the Galaxy AI works great . Im so happy I bought this phone. Samsung is my favorite brand of phones, televisions, and electronics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on October 8, 2025
Posted by: Baker55
[This review was collected as part of a promotion.] I watch YouTube and play games at times.make and receive calls. messaging..taking pics..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone!
on October 9, 2025
Posted by: Mimmafaw
[This review was collected as part of a promotion.] This phone is very user friendly and it has many features that help me conduct business, shop, and Galaxy AI helps me complete my schoolwork. Oh, and I also use it as a phone. I do have to restart it every now and then when it starts acting wonky, but that doesn't happen often.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i have ever had hands down.
on October 9, 2025
Posted by: Dcriswell74
[This review was collected as part of a promotion.] I use the mostly for work purposes, the s pen is a game changer for me. Always having to write notes or sign documents is so much easier now. The camera has great colors, there's alot of different settings to get the perfect shot. I use a.i to help clean up the photos or edit when I need something specific done to the photo. Photos aren't to bright or dark, there's no fake look, like with some other a.i editing apps. The screen on the phone is a great size; i use it when flying the drone. With the rich colors and size i didn't have to buy the more expensive remote. If I am flying the drone, streaming movies or playing a game I get a full day on the battery. Bluetooth and Hotspot are always on, there big battery drains usually. The battery saving mode helps with these issues so you can do the things you want to do without always being plugged in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY AI +sleek and unique elegant but durable +
on October 9, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] GALAXY AI +sleek and unique elegant but durable + this phone comes with all the bells and whistles from before but Better faster and stronger! This is what a phone should be easy to use perfect design camera with galaxy ainis insane!!! Has the style and SOUND QUALITY BOOOM A++++ ORDER TODAY!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy forever
on October 11, 2025
Posted by: 6ft5Dragon
[This review was collected as part of a promotion.] I love everything about this phone. I have always been a same samsung user. But this S25 ultra is the best ever. I love the dual recording feature. And we not even going to speak on the galaxy Ai renders. I just love everything about the phone from the size, cameras (front and back) to the pen stylist
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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