Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,199 Reviews)
Rating breakdown 10,199 reviews
5 Stars
8,734
4 Stars
1,155
3 Stars
184
2 Stars
66
1 Star
60
79%of customers recommend this product.
(
319 out of
405)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy S25 Ultra with Galaxy AI is THE upgrade.
on June 7, 2025
Posted by: AIHeartYou
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn’t just a phone—it’s my off-the-clock MVP. I can’t have it out while I’m working, but the moment I hit break time, it becomes my command center for catching up on everything I missed—and getting back into the zone.
Galaxy AI is an absolute game-changer. It helps me summarize long messages and articles so I don’t waste a second of downtime. Whether I’m replying to texts, organizing my calendar, or rewriting quick notes with the perfect tone, whether I’m talking to my boss or my bestie.
The 200MP camera? Stunning. Whether I’m snapping shots of food, pets, nature, or just documenting life, the clarity is unreal. Even night photos look pro-level, and the stabilization for videos makes everything smooth—even if I’m just walking and talking.
The 6.8" AMOLED display with 120Hz refresh rate makes break time feel like a mini movie theater. Whether I'm catching up on my favorite show, viedo calling, or jumping into a mobile game, everything looks and feels premium.
Gaming and streaming run flawlessly, and I love how the device stays cool and responsive even after long sessions. On weekends, this is my go-to for entertainment, editing, and everything in between.
Battery life? Solid. Easily gets me through a full workday, gym session, and nighttime scrolling spree. And with fast charging, I’m back to 100% before I’ve finished breakfast.
If you want a phone that’s smart, powerful, gorgeous, and actually useful, the Galaxy S25 Ultra with Galaxy AI is the upgrade.
Galaxy AI is an absolute game-changer. It helps me summarize long messages and articles so I don’t waste a second of downtime. Whether I’m replying to texts, organizing my calendar, or rewriting quick notes with the perfect tone, whether I’m talking to my boss or my bestie.
The 200MP camera? Stunning. Whether I’m snapping shots of food, pets, nature, or just documenting life, the clarity is unreal. Even night photos look pro-level, and the stabilization for videos makes everything smooth—even if I’m just walking and talking.
The 6.8" AMOLED display with 120Hz refresh rate makes break time feel like a mini movie theater. Whether I'm catching up on my favorite show, viedo calling, or jumping into a mobile game, everything looks and feels premium.
Gaming and streaming run flawlessly, and I love how the device stays cool and responsive even after long sessions. On weekends, this is my go-to for entertainment, editing, and everything in between.
Battery life? Solid. Easily gets me through a full workday, gym session, and nighttime scrolling spree. And with fast charging, I’m back to 100% before I’ve finished breakfast.
If you want a phone that’s smart, powerful, gorgeous, and actually useful, the Galaxy S25 Ultra with Galaxy AI is the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on June 7, 2025
Posted by: Dromain
[This review was collected as part of a promotion.] Galaxy ai helps navigate faster in finding items.
The camera could be better with lighting color and blurry but better than my s22+ and the close ups are better now
The camera could be better with lighting color and blurry but better than my s22+ and the close ups are better now
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Less usefull features that S24U. Dont upgrade.
on June 7, 2025
Posted by: Samsungsuck
Higher price with less usefull features. Simple thing like taking being able to take photos with the pen were remove. But useless AI and things that force options that want to force to collect your data to share with there partners and still your data. The newer phones seems to be downgrades more that upgrades. Last android phone.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important specific features of your device are to you every day, and we would love to help you discover additional means of accomplishing these tasks. We have provided a linkt o the full device manual that can help you discover the hand gestures and voice commands you can use with your device to capture moments from afar. We have also shared a link to the Samsung Support Team to help if you have questions about the ways Galaxy AI can enhance your experience with peace of mind. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Joey77
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
It's a wonderful phone; it's remarkably fast and reliable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Awesome Galaxy Ai Device
on June 11, 2025
Posted by: InLoveWithGalaxy
[This review was collected as part of a promotion.] multi-step requests across different applications with natural language commands. Other notable AI features include improved photo editing capabilities, such as Generative Edit and Portrait Studio, as well as a more intelligent Now Brief and better search functionality within the phone's settings and Gallery app.
Cameras
The S25 Ultra maintains the impressive camera system of its predecessor. The key upgrade is a 50MP ultrawide lens, up from 12MP. This enhancement provides greater detail and vividness, especially in macro shots. The main 200MP camera and telephoto lenses continue to deliver excellent results, with improved processing leading to more accurate skin tones and better low-light performance. The addition of features like 10-bit HDR video recording by default and Log mode for professionals further enhances the S25 Ultra's video capabilities
S Pen
The integrated S Pen remains a key differentiator of the Ultra series, offering a range of functionalities for note-taking, drawing, and precise interactions. However, Samsung's decision to remove Bluetooth Low Energy support, which eliminates remote control features like acting as a camera shutter or media playback controls, has been a point of contention for some users.
Battery
The S25 Ultra houses a 5,000mAh battery, similar to the S24 Ultra, but the more efficient Snapdragon 8 Elite chip leads to improved battery life, with many users reporting over a full day of heavy use. While 45W wired charging is supported,
❤️'em
Cameras
The S25 Ultra maintains the impressive camera system of its predecessor. The key upgrade is a 50MP ultrawide lens, up from 12MP. This enhancement provides greater detail and vividness, especially in macro shots. The main 200MP camera and telephoto lenses continue to deliver excellent results, with improved processing leading to more accurate skin tones and better low-light performance. The addition of features like 10-bit HDR video recording by default and Log mode for professionals further enhances the S25 Ultra's video capabilities
S Pen
The integrated S Pen remains a key differentiator of the Ultra series, offering a range of functionalities for note-taking, drawing, and precise interactions. However, Samsung's decision to remove Bluetooth Low Energy support, which eliminates remote control features like acting as a camera shutter or media playback controls, has been a point of contention for some users.
Battery
The S25 Ultra houses a 5,000mAh battery, similar to the S24 Ultra, but the more efficient Snapdragon 8 Elite chip leads to improved battery life, with many users reporting over a full day of heavy use. While 45W wired charging is supported,
❤️'em
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, battery too small
on June 12, 2025
Posted by: BobW
I like the phone a lot, but Samsung is falling behind in the battery race. Their obsession with making thin phones leads to continuously inadequate batteries. I'll see what happens on the S26, but I think after 10 years I might give up on Samsung's superior software and jump to Oneplus because of their battery improvements.
Response from Samsung USBy R&R Team, June 13, 2025
Hi there BobW, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important lasting battery with your device is to you every day. The intelligent nature of the battery means it should maximize after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides if this is not your experience. We have also shared a link to the Samsung Support Team if you ever believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Posted by: Dragon
Verified Purchase:Yes
It is everything I wanted, with the exception that the screen is not 2160, it is only 1440. In super fast mode it charges my entire day's usage in just a few minutes. The 1TB memory lets me put my entire music collection on the phone. I really like the built-in stylus. I do worry that the camera protrusions will cause long term wear issues from setting the phone down on various surfaces. Time will tell.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, its camera and its performance.
on June 14, 2025
Posted by: Xayayin
[This review was collected as part of a promotion.] Since I bought this phone I am delighted with the photos I take, the use of AI to process the photos, the result achieved is in no way inferior to professional photos.
Value
5
Written by a customer while visiting Samsung US