Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,393 Reviews)
Rating breakdown 18,393 reviews
5 Stars
15,863
4 Stars
1,999
3 Stars
321
2 Stars
102
1 Star
108
84%of customers recommend this product.
(
653 out of
776)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
A great product so far
on November 18, 2025
Posted by: Love02Shop
[This review was collected as part of a promotion.] Galaxy Ai has been performing surprisingly amazing so far. I just upgraded my from from a note to this. Still yet to fully explore it's great features. However, so far I love the bigger screen but I'm skeptical about the over heating. Would see how it goes.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Love02Shop, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how amazed you have been with your device thus far, and that you are finding so many features as you continue to explore. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Wow can't wait for the 26 lol
on November 18, 2025
Posted by: Impulsewhat
[This review was collected as part of a promotion.] Still an awesome phone the 25 was great till literally the next day hey hey new 26 way better yall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra: Power, AI, and Camera Perfection
on November 19, 2025
Posted by: Cbuck87
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a technological marvel. The Snapdragon 8 Elite for Galaxy is a raw performance beast, making every interaction—from heavy gaming to rapid-fire app switching—effortless. The speed is deeply integrated with Galaxy AI, allowing demanding features like Generative Edit and real-time translation to execute instantaneously and seamlessly.
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
The Dynamic AMOLED 2X display (6.9-inch) is the best I've ever seen. The 2600-nit peak brightness and Corning Gorilla Armor 2 eliminate glare entirely, making the screen brilliant under the harshest sun. The Titanium frame feels substantial yet light, perfecting the premium design.
Photography is where the S25 Ultra truly crushes the competition. The 200MP main sensor and enhanced 50MP telephoto (5x optical) deliver stunning detail and clarity. Even high Space Zoom images retain impressive sharpness. Low-light performance is flawless, producing bright, noise-free images automatically. The new Audio Eraser for video is a massive innovation, instantly cleaning up distracting background noise for professional-grade content.
The legendary S Pen remains essential for productivity, and the 5,000mAh battery paired with the new chipset provides genuine all-day endurance—no more charging anxieties. The S25 Ultra isn't just an upgrade; it’s unmatched in mobile technology, setting the standard for all 2025 flagships. It's the undisputed king. 5/5 Stars! I couldn't be happier with another phone/AI platform. Best purchase to date!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another step in the right direction
on November 19, 2025
Posted by: Rustang
[This review was collected as part of a promotion.] As a police officer I use my s25 ultra with the included s pen stylus constantly. The latency on the S pen is almost non existent and in a job where I take notes constantly and photos the s25 ultra stands above any other phone. I really like this phone. From a productivity and durability standpoint there is nothing better than s25. I drop the phone regularly and the screen is unbreakable. Can't wait to see what the next generation brings. Galaxy ai also helps when writing reports
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Rustang, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are absolutely ecstatic to hear how much you are finding this device to be an asset to your professional and personal lives, and that the S Pen, camera, and Galaxy AI are so valuable for your usage. Please, reach out to us again in the future if you ever have questions, or wish to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the smooth performance of the S2
on November 19, 2025
Posted by: MemeJoey
from Robbins,NC
Expertise:Expert
Great phone , every aspect is awsome. This is the best phone I have had yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey MemeJoey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your device, and that it feels like the best one you've ever had. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra 512gb
on November 19, 2025
Posted by: Pwnenoobs
[This review was collected as part of a promotion.] Galaxy Ai updates make the phone more fun and engaging to use and the sleek design of the phone gives it a better look and feel. The Ai camera and photo features are pretty cool too. Erased some unwanted audio from a video and was impressed at how easy it was with zero quality loss. Very compatible and seamless integration with my car in android auto. I also enjoy the flat screen over the edged screen of the 23 ultra. Just a more luxurious and hugh quality feeling phone. Can't wait to see what comes next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With AI and its booming release S25 is a must have
on November 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] AI is everywhere now and many people don't know where to start, what's out there or how to use it in everyday life.
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
MY S25 changed the game for me. My life even. It was built for use with AI and its structure is user friendly to introduction to the crazy powerful ways to incorporate AI into your life. I had no idea the ways it was going to become an extension of myself and what im capable of. I can utilize multiple different AI technologies from multiple providers and sources under the guidance of the starter instructions that come with every feature. I can graph carts, sift data. Find my devices ask any question literally and have ten of thousands of pages of internet information consolidated and fact checked then presented to me with reliability at the snap of a finger. Literally. I paired it with my galaxy watch where I can use hand gestures and movements to make commands or open and navigate apps. Phone calls. You name it! And its ability to edit videos, sound, interviews, photos whatever you can think of. Im not even half way done with the capabilities!
I was largely unexpirienced with computer stuff but one simple question of "what's this? Followed by a screen shot literally stopped a cyber attacker ins his tracks as my AI educated me on what I was looking at.
Then educated me on what to do about it. All done in plainly spoken user friendly ways it was like I had no stress hadleing what would be a terrible and stressful situation!
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey there Staralexzander7, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much of a life-changing experience you've had thus far with your device for all of your daily needs, and that you are finding Galaxy AI just another amazing feature you use every day. Please, reach out to us again any time you have questions, or additional feedback you would like to share with us about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All notes
on November 19, 2025
Posted by: Chuckyt
[This review was collected as part of a promotion.] Ok ive had everysingle note yo u guys have made loved me 24ultra I love my current 25ultra love it too
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Chuckyt, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you have always loved your Samsung devices, and that this new one is no exception to your love. We have provided a link to the complete manual for your device to help you discover additional features like Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US