Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,363 Reviews)
Rating breakdown 18,363 reviews
5 Stars
15,841
4 Stars
1,993
3 Stars
320
2 Stars
101
1 Star
108
84%of customers recommend this product.
(
644 out of
766)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love my Galaxy S25 Ultra!
on November 16, 2025
Posted by: TotallyTT
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra! The phone itself is a great phone. But the Galaxy S25 Ultra isn't just a phone. I love photography and the camera takes pictures that are absolutely unbelievable. And I am only an amateur. By using my phone I have actually had people contact me and want me to come and take pictures for an event or a memorable date. I have also used it as a computer.By using Wireless Dex, i connect it via bluetooth to my Samsung television and also to a keyboard and mouse. This gives me a full desktop experience. It acts as my secretary bye keeping up with all of my appointments, my Shopping List and anything else that my memory fails on. Galaxy AI that has become my constant companion. I love sharing my screen with Gemini and receiving mails of information about anything that I may have going on. It has helped me with everything from treating my plants for fungal disease to the best skincare routine from my maturIng skin. I cannot think of anything that should be changed or that could be improved. I don't wanna close this review without bringing up the S Pen simply because it is so handy to have in close proximity on your phone. The S Pen is actually what made me fall in love with the Galaxy devices when I purchased my first Galaxy Note 20. I can't say enough about this machine. I say machine because it is so much more than a phone. I have no intention of ever purchasing a brand outside of the Samsung Galaxy line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Holding the Bar High
on November 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been a Samsung fan for over 15 years, and for the past few months, I’ve been a happy owner of the S25 Ultra. Honestly, it’s a beast — super fast, no glitches, and the battery easily lasts all day.
The real game-changer for me is Galaxy AI. I use it constantly for editing photos and creating content — the results are incredible. All other phones just don’t compare.
We’re still waiting for Samsung to deliver even bigger breakthroughs, but the S25 Ultra feels like a solid step into the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android is the best!
on November 16, 2025
Posted by: SupremeCuisine
[This review was collected as part of a promotion.] Galaxy AI is such an easy tool and quick to use. This is the future of searching and using technology with the s25 era.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A 54-Year-Old’s Unexpected Journey: The Galaxy S25
on November 16, 2025
Posted by: Soge01
[This review was collected as part of a promotion.] Rating: 5/5 Stars
As a lifelong technology user—but one who always felt a generation or two behind the bleeding edge—I must confess I was hesitant about diving into the world of Artificial Intelligence. At 54, the term 'AI' sounded like something reserved for computer scientists or the next generation. My previous phone was dependable, but functional. The upgrade to the Samsung Galaxy S25 Ultra was, for me, a leap of faith, and let me tell you, it has completely redefined what a personal device can be. This isn't just an incremental upgrade; it is a fundamental shift in how I interact with the digital world, making it astonishingly simpler, more productive, and yes—more fun.
As a lifelong technology user—but one who always felt a generation or two behind the bleeding edge—I must confess I was hesitant about diving into the world of Artificial Intelligence. At 54, the term 'AI' sounded like something reserved for computer scientists or the next generation. My previous phone was dependable, but functional. The upgrade to the Samsung Galaxy S25 Ultra was, for me, a leap of faith, and let me tell you, it has completely redefined what a personal device can be. This isn't just an incremental upgrade; it is a fundamental shift in how I interact with the digital world, making it astonishingly simpler, more productive, and yes—more fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera.The screen, and stylus
on November 16, 2025
Posted by: AuntieBae
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra truly earns its "Ultra" title, delivering an unbeatable all-around experience that solidifies its spot as the top-tier Android phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 17, 2025
Posted by: Greywolf01
[This review was collected as part of a promotion.] Sleek desing and has great features
Seamless connection to multiple devices in the ecosystem.
Seamless connection to multiple devices in the ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on November 17, 2025
Posted by: SweetRenee
[This review was collected as part of a promotion.] I love the S25 Ultra. I really do. Previously, I had the S21. I was waiting for an upgrade to come out with the rounded edges and good reviews on the battery.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
Here is what I would like to see Samsung change: it would be great to have the option to keep the screen from timing out, and going dark, while you were on a phone call but you're not holding your phone - it's lying down on something. The screen goes blank after about 10 to 15 seconds. This happens regardless of what you have the display settings set on. This was the case on previous phones, as well. I would also like to see the option to completely disable Bixby become available. I don't use it and I feel like it takes up extra space. Samsung should also consider bringing back the option to use extra storage with their devices. This went away,without explanation, sometime around the Galaxy 10. Samsung is also no longer giving customers a cube when they purchase a phone. Finally, device care, at least for me, could be more user friendly.
I gave this phone four stars because there is so much that is great about it - the camera, the magnificent vivid colors, the battery, and so much more. The Galaxy series are awesome phones- which is why I have owned so many of them.
However, like I said, there is always room for improvement!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
all the amazing features
on November 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] the AI is crazy good the camera has so many features and clear and the speed of the processor is great it has so many features its hard to try and think of only a few of them to talk about.
Value
3
Response from Samsung USBy R&R Team, November 17, 2025
Hi there Blakecarnellphone, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the amazing features of Galaxy AI on your device, and that you are finding such a range of uses for this software every day. We have provided a link to the complete manual to help you with even more features, that may enhance your usage of your phone every day. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US