Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,148 Reviews)
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone
on October 10, 2025
Posted by: jmceballos72
[This review was collected as part of a promotion.] I liked my S22 Ultra but I love my S25 Ultra. Best phone I've ever owned. Powerful, fluid and easy to use. The AI additions are amazing. The AI makes getting information, updating calendar notes and invites as well as doing research and work, a breeze. The AI can be lots of fun to use also.
I would highly recommend this phone for any power users, photographers, bloggers etc.
Keep up the amazing work Samsung. Thank you for a wonderful device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone. Does more than I can imagine.
on October 10, 2025
Posted by: Manimal
[This review was collected as part of a promotion.] The Galaxy AI has helped me with a lot of different questions that I have had and given me insight to different aspects to a multitude of topics. I use my phone for work, streaming, and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 10, 2025
Posted by: Baconbit
[This review was collected as part of a promotion.] This phone is absolutely amazing and does everything I need it.to and then some. From the Ai features to the s pen is work flawlessly couldn't ask for a better phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is a beat!!
on October 10, 2025
Posted by: MatthewM
[This review was collected as part of a promotion.] I upgraded from the regular S24 to the S25 ultra. Thus phone has met expectations and then some. The cameras is probably the best you're going to find on the market! The processor handles everything with ease! The Galaxy AI is top notch! If you buy this phone and aren't happy you're just not able to make happy. Best phone I've had. A+++++
SAMSUNG DOES IT AGAIN
SAMSUNG DOES IT AGAIN
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I prefer the S23 ultra
on October 10, 2025
Posted by: Highfive
[This review was collected as part of a promotion.] I'm not sure how to use the Galaxy AI. This phone wants to put locks on almost all of my apps. I'm not a private person and I don't need to lock every app on my phone. The S23 was easier to navigate and I liked the rounded screen better.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Highfive, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Weknow how frustrating it is when your new device is not aligning to your expectations. We have provided a link to the complete manual to assist you with the different settings including the locks you mention with your apps, and navigating your device. We have also provided a link to the Samsung Support Team if you frustration continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Its really v god
on October 10, 2025
Posted by: Bluesky
[This review was collected as part of a promotion.] I just bought new samsung25 ultra .i just love it all features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 10, 2025
Posted by: Underwater
[This review was collected as part of a promotion.] I love the camera on this phone. I use it to take video underwater. While they say water resistant I have had no issues using it underwater completely submerged. I take that back I have to qtip the charger port afterwards.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 10, 2025
Posted by: 1techy
[This review was collected as part of a promotion.] I absolutely love this model it have the best camera for starters that Galaxy AI is awesome. The possibilities are endless. I use my phone for everything from work to banking and playing all my games.
Value
5
Written by a customer while visiting Samsung US