Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
+Dex send to sceen +Galaxy AI
on November 24, 2025
Posted by: NeotechnicJaguar
[This review was collected as part of a promotion.] I really like that I can edit my photos so with that like it's not exactly me this is really helpful for people who are business oriented who want to have a public profile picture but don't necessarily want to have an actual life picture of them the sketch feature is really cool because you can get very detailed and very realistic but take certain things so that it's not exactly your face and you're not exactly putting like you know your CEO face out there this has been really helpful for me and I feel this is an essential feature for businesses of the future trying to stay within a ZTA (Zero Trust Archetechture) with Defense in Depth. Additionally I use the writing a lot I really like the writing because you're able to quickly you know fix quick spelling mistakes or fix just a little bit the way that you're saying it maybe that your tone is a little bit either acquisitionary or it's a little pointed and you want to like mellow out a little bit it's really really helpful for helpful for that or for maintaining a diplomatic approach.
Value
5
Response from Samsung USBy R&R Team, November 24, 2025
Hey there NeotechnicJaguar, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are enjoying so many of the amazing features of your device, and that you are enjoying the usage of Galaxy Ai for your photo editing. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All In One Device w/limitless capabilities
on November 24, 2025
Posted by: ssausto2000
[This review was collected as part of a promotion.] In late August 2025 after researching all aspects specs features and most anticipated wireless Bluetooth electronic Smart phone mobile devices I educated and dedicated myself my creative artisty for social media content creators as an nano influencer I tracked, documented, catagorized and created an overwhelming spreadsheet with facts, new release is AI analytics communication data it technology driven computer science AI smart assist workspace career business developer community all equipped with unlimited hard intelligent brain power genius coding is AI powered in home personal family and work as a business developer with future ingredients of unlimited precision power performance for all the essentials of all essential and future generations ahead of our time capabilities productivity social media communication multiple media apps of unimaginable captivating individuals need for learning these educational products performance points as essentials needs to facilitate the experience to learn all these educational intelligent adaptive technology assisting our growth requirements for work home life personal and family productivity communication it technology is in wireless Bluetooth electronic technologies devices to gain future capitalism for all of our needs while teaching these products educational information technology computer it technology operation systems in all devices released in our presence today. I gained intelligence now experienced fast as virtual pro creator.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Ssausto2000, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how amazed you have been with the capabilities of your device, and that you are having such a superior experience with your device every day. We hope you'll reach out to us in the future if you ever have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best display on a smartphone and smooth
on November 25, 2025
Posted by: SAMISTHEBEST
[This review was collected as part of a promotion.] Upon waking, I utilize my device to ascertain the weather conditions. Following my morning routine, which includes showering and preparing breakfast, I proceed to the gym. There, I seamlessly connect my Galaxy S25 Ultra with my Galaxy Buds 3 Pro, enhancing my workout experience. After my session, I return home to relax and engage with my family, often sharing Galaxy AI-generated stickers for amusement. When completing academic tasks, I leverage the Galaxy AI writing style, which proficiently assists with spelling and grammar.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey SAMISTHEBEST, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased youa re with the usage of your device and how much of an integral part of your day it has become whether you are looking at the progression of your day, creating fun artwork to share, or taking care of your school assignments. We have shared a link to the Samsung Support Team for your convenience. These experts can offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on November 25, 2025
Posted by: TechGeek4000
[This review was collected as part of a promotion.] For years I've struggled with space and speed issues with cell phones using work related apps that are memory, and speed issues. Right out of the box, the S25 Ultra came out swinging. I transferred all of my work apps over and added a whole lot more and the S25 Ultra ran with no issues. Great, solid product.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey TechGeek4000, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that this device has met and exceeded your expectations, and works so flawlessly for your work needs. We have provided a link to the complete manual to help you discover additional features available on your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Fatima
from Senegal
Expertise:Intermediate
Verified Purchase:Yes
Really satisfied with my purchase. Great phone. I also used to take notes or quickly read an article while on the bus. Pictures are great both during the day and at night. The battery lasts the whole day. Overall really satisfied
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hey Fatima, thank you for your feedback on your Samsung galaxy S25 Ultra. We couldn't be happier to hear how satisfied you are with your purchase, and that you are enjoying the usage of your device. We have provided a link to the complete manual for your device to help you integrate additional features in to your usage, like Galaxy AI. We have also shared a link to the Samsung Support Team if you have any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Virginia
Expertise:Expert
Verified Purchase:Yes
Upgraded from Note 20 Ultra 5G (128Gb). There is a night and day difference. S25 has a very fast response and excellent cameras compared to the previous phone. However, what is mind boggling (and maddening), is that blue tooth feature of the S pen has been removed. Why? Other than that, it is an excellent phone. Knocked down a start due to the removing of this feature.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tina
from Ontario, canada
Expertise:Intermediate
Verified Purchase:Yes
Absolutely LOVE the phone.. the only feature I do not like:
You can no longer summon "hey Google" by pressing the home button. Yes, I know you can set it to the side button but I do not like that feature. I wish I could remove the Google search from the home placement and replace it with the Gemini feature.
You can no longer summon "hey Google" by pressing the home button. Yes, I know you can set it to the side button but I do not like that feature. I wish I could remove the Google search from the home placement and replace it with the Gemini feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hi Tina, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the usage and enhanced features of your device. We have provided a link to the complete manual for your device to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Great product and worth the price and with lots of features
I would recommend this to a friend!
Design
5
Value
5
Response from Samsung USBy R&R Team, November 26, 2025
Hey there Joseph Ramos, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with your investment in a new device, and are finding it more than worth it for your usage. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US