Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(18,218 Reviews)
Rating breakdown 18,218 reviews
5 Stars
15,716
4 Stars
1,977
3 Stars
318
2 Stars
99
1 Star
108
84%of customers recommend this product.
(
618 out of
738)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Product if ok
on November 11, 2025
Posted by: AngeliaS
[This review was collected as part of a promotion.] The s25 ultra is ok.. it does take awesome pics, but I believe my S24 ultra was just a better overall device. However the camera went out on s24 so that is why I up graded.
There are lots of features s25 has that I am unaware of or how to use, I just am not 100% sold on the performance
There are lots of features s25 has that I am unaware of or how to use, I just am not 100% sold on the performance
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hey AngeliaS, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the camera of your device, and are capturing amazing photos and videos. We have shared a link to the manual for your device to help you explore the additional features and integrate them in to your usage for the best possible experience with your phone. We have also provided a link to the Samsung Support Team if you have questions about the performance, or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features, with an Ai that is fun
on November 11, 2025
Posted by: Samsungkevin
[This review was collected as part of a promotion.] I recently came back to Samsung purchasing there S25 ultra, and don't know why I ever switched. The phone is flawless and the galaxy AI is remarkably easy and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on November 11, 2025
Posted by: Jonto85
[This review was collected as part of a promotion.] Galaxy AI is very helpful.
Samsung Dex is amazing when working with an external display, and I'm able to connect a mouse and keyboard via Bluetooth.
It helps with my day to day functions and organizes everything for me
Samsung Dex is amazing when working with an external display, and I'm able to connect a mouse and keyboard via Bluetooth.
It helps with my day to day functions and organizes everything for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Take: The Galaxy S25 Ultra—A True Beast
on November 11, 2025
Posted by: JoBlazin
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a sophisticated beast. The new rounded corners and lighter Ti frame make it surprisingly comfortable.
Display: The 6.9" Dynamic AMOLED 2X is the best screen I've ever used. Its anti-reflective coating is a miracle for outdoor use—perfect visibility, always.
Performance: Powered by the Snapdragon 8 Elite, performance is instantaneous. The Galaxy AI integration is a genuine workflow game-changer, handling multi-step tasks in one prompt.
Camera: The camera system is pure photographic artillery. The main 200MP sensor and exceptional zoom capture vibrant, detailed photos, even in low light.
Battery/Charging: The huge 5,000 mAh battery easily lasts all day. Better yet, the 45W SFC 2.0 is an absolute lifesaver. I get a full charge in about an hour, which means zero power anxiety and maximum uptime!
It’s the ultimate flagship: unmatched power, incredible display, and a productivity edge I can't live without. The Android Apex. Im looking forward to the s26u for 2026
Display: The 6.9" Dynamic AMOLED 2X is the best screen I've ever used. Its anti-reflective coating is a miracle for outdoor use—perfect visibility, always.
Performance: Powered by the Snapdragon 8 Elite, performance is instantaneous. The Galaxy AI integration is a genuine workflow game-changer, handling multi-step tasks in one prompt.
Camera: The camera system is pure photographic artillery. The main 200MP sensor and exceptional zoom capture vibrant, detailed photos, even in low light.
Battery/Charging: The huge 5,000 mAh battery easily lasts all day. Better yet, the 45W SFC 2.0 is an absolute lifesaver. I get a full charge in about an hour, which means zero power anxiety and maximum uptime!
It’s the ultimate flagship: unmatched power, incredible display, and a productivity edge I can't live without. The Android Apex. Im looking forward to the s26u for 2026
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 11, 2025
Posted by: Mikeyw
[This review was collected as part of a promotion.] My only quLm with this phone is the transpaernct over ram usage. Which apps are using it and why. Like fb likes to use as much ram avaliable and for a 12 go fam phone 8gbs shouldn't be used everything else is great!!!! Good pics except in Snapchat where it seems to downscale. Great battery life im happy with theis device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Review
on November 11, 2025
Posted by: davidlkwd
[This review was collected as part of a promotion.] Phone has great features and performance and almost always comes with the latest tech available. Longer battery would come in handy and tighter ai integration would be a plus, text messages rewritten with ai with the click of a button, emails rewritten with ai alwith the click of a button, etc...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra the best of the best
on November 11, 2025
Posted by: AngelMuch
[This review was collected as part of a promotion.] This phone has it all, making it my favorite one since the Note 4.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone for any situation.
on November 11, 2025
Posted by: JawNee
[This review was collected as part of a promotion.] I love my Galaxy phone always have and always will. The power of Gemini is amazing. If I ever need any information about any subject or any topic or to just even practice Spanish or talk to get my mind off of something she's always there to talk to you. I also use her to distract my kids so they have someone to talk to If I don't have the answers for them. The Galaxy series have always been a Powerhouse I always been durable and always did more than I knew were capable. From just the power life to having multiple pop-up windows or Gemini even seeing what's on my screen and explaining to me things I couldn't understand. And if I still couldn't understand the message she was trying to convey I can just ask her hey can you explain it to me like if I'm a five-year-old and she will dumb it down so I can understand. Overall I've never been disappointed with my Samsung devices and I've never been disappointed with my Samsung Galaxy phones I would recommend these phones to anyone and everyone.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Value
5