Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,150 Reviews)
Open Ratings Snapshot
Rating breakdown 20,150 reviews
5 Stars
17,286
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product. 
(
1,105 out of 1,284
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Does what it's made for
on October 10, 2025
Posted by: Petey123
[This review was collected as part of a promotion.] What's so good about it?
Think of the Galaxy S25 Ultra like a Swiss Army knife: it does a little bit of everything, and it does it all very well.
It's fast and smooth: This phone has a super-powerful engine (a special Snapdragon 8 Elite chip) and plenty of memory (12GB of RAM), so you won't have to wait for apps to open. Everything just works quickly and smoothly.
The screen is the best: It's big (6.9 inches) and beautiful, with bright, vibrant colors. You can easily see it in bright sunlight because of its anti-glare coating.
Takes awesome pictures: The camera system is fantastic and can capture incredible details in your photos and videos, even in low light. The special zoom feature can bring distant subjects closer with great clarity.
The battery lasts all day: The 5,000 mAh battery is big enough to get you through a busy day without needing a charge.
It's tough and well-built: With a strong titanium frame and scratch-resistant glass, it feels solid and durable. It also resists water and dust, so you don't have to worry about a little rain.
It has a stylus: The S Pen is included right inside the phone. It's great for taking quick notes or signing documents.
It's easy to use: Samsung's software is polished and straightforward, with nice visual touches and easy-to-find settings. Plus, it has new Galaxy AI features that can make things easier for you with voice commands and smart suggestions.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I liked futures how hevwork quality
on October 10, 2025
Posted by: xinciuan
[This review was collected as part of a promotion.] I loved very much ❤️ ♥️ 💕 butiful quality phone good camera two processors
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful device
on October 10, 2025
Posted by: ThatsGav
[This review was collected as part of a promotion.] This device has been wonderful to use. Responsive phone overall. Battery lasts me all day. The Galaxy AI works great too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the AI features
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI in this phone is great, and I use it each and every day!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It has a good performance, but...
on October 10, 2025
Posted by: Jose75
[This review was collected as part of a promotion.] I'd like the device, it's muy first time with ultra, it lost a little when decided to retire the battery to the S Pen, to people who take lot of selfie is a great lost
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm in Love
on October 10, 2025
Posted by: Minnie
[This review was collected as part of a promotion.] I have owned Samsung phones for decades and the Galaxy S25 Ultra is by far my favorite. The storage capacity, battery life and customizability is incredible. The camera is insane! If you go to concerts, this will get you professional quality concert videos and photos. I also like the Galaxy AI features - the live translation and voice memo transcribing are so helpful! The only thing that could make it better is a cuter color selection, but I am still 100% happy with this purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!!!
on October 10, 2025
Posted by: EUSTACE
[This review was collected as part of a promotion.] My S25 Ultra with Galaxy AI is the best, fastest, most intuitive, longest lasting battery, user friendly, customizable phone of all time, full stop. No other phone comes close!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Smartphone
on October 10, 2025
Posted by: Samurisushi7
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the definitive "perfect phone," seamlessly integrating elite hardware with transformative Galay Al.
it boasts a stunning 120t2z Dynamic AMOLED 2X display for an unmatched viewing experience, powered by the custom Snapdragon Elitot for Golexy processor for blistering speed. Its professional-grade camera system, with impressive optical zoom, is enhanced by the A ProVisual Engine, enabling features like effortless Generative Edit for flawless photo manipulation.
Gelaxy Al transforms usability with features like Live Tranaiate for real-time conversation and Circle to Search with Google for instant information lookup. The integrated S Pen interacts smartly with the Al, boosting productivity. The S25 Ultra 's not just a high-performance device; it's an intligent, intuitive componion
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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