Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone
on June 30, 2025
Posted by: exploitedvavass
[This review was collected as part of a promotion.] Love this phone I use to be an lg man. Since they've stopped making phones have switched to the Galaxy ultra line and they are wonderful. I've checked out iPhones and Google pixels and none seem as well built or have the features of the Galaxy. Everything runs like a dream on these phones. The Galaxy ai is pretty cool too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone !
on June 30, 2025
Posted by: IBgreat
[This review was collected as part of a promotion.] Great phone, The AI it is a great tool, make things easy. I use the phone all.day for my job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but I expected more
on June 30, 2025
Posted by: Pumpum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is undeniably powerful, and I appreciate how smooth and fast it runs. Galaxy AI is impressive — I’ve used it for photo edits, translations, and summaries, and it actually saves time in my day-to-day life.
But I’m honestly disappointed by how Samsung keeps removing features that matter to me. Just last year, we had a SIM + SD card slot, IR blaster, and a headphone jack. Now they’re all gone. That kind of inconsistency makes me hesitate to stay loyal to the brand.
I like the device — the camera is amazing, and Galaxy AI has potential — but I miss the versatility and freedom we used to get. Please stop taking away the things we love.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Accommodation for Deaf
on June 30, 2025
Posted by: Aliton
[This review was collected as part of a promotion.] I love using this Samsung phone because it’s very accommodating for the Deaf community. It offers live transcription during phone calls, which helps me communicate easily with coworkers and friends. One of the most helpful features is the live captioning—it works even when watching live streams that don’t have closed captions. So far, the device has been very accurate in its translations, and I’m really impressed with how accessible it is.
The Galaxy AI features are also very interesting. While I’m cautious about using AI, I can see that some aspects are helpful and can be used in a positive way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New one is noticeably improved all around.
on June 30, 2025
Posted by: MikeS25
[This review was collected as part of a promotion.] Have to say that this phone is fast on charging and execution of task; slight improvement in camera with greater ai functions to assist in multiple tasks. And def lighter but hard to tell difference in lower weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Rinap01
[This review was collected as part of a promotion.] I haven't even unlocked the phones potential yet. I'm leaving more and more about the S25 ultra everyday. This is a very good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it my S25 ultra is great.
on June 30, 2025
Posted by: Elvin973
[This review was collected as part of a promotion.] The phone is great. The performance is awesome. I love my camera and the new features that are with the camera. I conduct a lot of business on my phone only thing I wish was that the s pen was bluetooth other than that.I have no issues love my phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 30, 2025
Posted by: Roblex
[This review was collected as part of a promotion.] Great phone, love all the features. AI features are amazing. Camera is the best of any phone. Love it.
Value
5
Written by a customer while visiting Samsung US