Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(18,139 Reviews)
Open Ratings Snapshot
Rating breakdown 18,139 reviews
5 Stars
15,647
4 Stars
1,969
3 Stars
316
2 Stars
99
1 Star
108
84%of customers recommend this product. 
(
618 out of 738
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
1 out of 5
1
Why use AI
on November 10, 2025
Posted by: Carfames
[This review was collected as part of a promotion.] I dont like this AI technology and i dont like the way the phone installs random games and it knowa where i am going and puts the google maps on in my car with durectiona to my appointments
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on November 10, 2025
Posted by: Gwindor
[This review was collected as part of a promotion.] Works pretty well, battery life is great. AI features are awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing, quality and performance
on November 10, 2025
Posted by: MikeWA
[This review was collected as part of a promotion.] Galaxy AI is amazing, it is so helpful. It does amazing results. Average quality is amazing. Only thing battery is draining too fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
" A Portable Cinematic Powerhouse"
on November 10, 2025
Posted by: LoveSamsung257
[This review was collected as part of a promotion.] ​The Samsung Ultra 25 has completely redefined my mobile video watching experience. It’s not merely a phone; it's a genuinely portable cinema that I carry everywhere, and the media consumption capabilities are, simply put, breathtaking.
​When I engage the screen, the sheer quality of the Dynamic AMOLED display is the first thing that grabs my attention. The size is generous, making movies and long-form content instantly more engaging, but the color and brightness are the true game-changers. The device delivers deep, perfect blacks and dazzling, accurate whites, allowing High Dynamic Range (HDR) content to truly pop with a vibrancy that few other devices can match. Watching nature documentaries or high-budget movie trailers becomes an immersive event. I often find myself noticing subtle details and gradations in shadows and bright areas that I had completely missed on my previous devices. The high refresh rate also ensures that fast-paced action sequences look incredibly fluid, eliminating judder and making extended viewing sessions much easier on the eyes.
​The visual excellence is perfectly complemented by the device's audio engineering. The stereo speakers are surprisingly loud and feature remarkable clarity, offering excellent spatial separation that truly pulls you into the scene.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone lowkey bussin
on November 10, 2025
Posted by: Rej3cTSHARKY
[This review was collected as part of a promotion.] This phone dont lag, whenever you look up 4k videos. Apps load faster, games are Ultra smooth. Galaxy AI be helping me on the fly, whenever I need quick answers. The device is literally Master Prestige compared to other devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on November 10, 2025
Posted by: Drogar
[This review was collected as part of a promotion.] The 25 Ultra works seamlessly between apps. The camera is incredible and speed amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product feels very premium.
on November 10, 2025
Posted by: Fern122
[This review was collected as part of a promotion.] Galaxy AI is a great tool. I make copies for the elderly at my work, and the Galaxy AI photo editor is great for when my work computer has limited features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is a great product with some kaviate
on November 10, 2025
Posted by: KasyBoy
[This review was collected as part of a promotion.] I really like my phone specially with the Galaxy AI functionality on image editing and audio tool. I also like it's connection to other Samsung devices like TV and connections to other Samsung phones.
I use it's pen daily on writing notes, screenshot editing and highlights. It has a very long battery life and very quick charging like 15 min over 50 percent charged . Samsung wallet is also easy to use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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