Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,458 Reviews)
Rating breakdown 14,458 reviews
5 Stars
12,476
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
472 out of
573)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Not so different
on June 22, 2025
Posted by: Snomars1
[This review was collected as part of a promotion.] I love the AI zoom feature and I love the web search from a photo, it helped me replace a sweater after a fire...... but I have major call quality issues. I wish Samsung would focus on making sure we have a strong signal instead of just a computer in our palm. All in all, I don't think the S23, S24 and S25 are very different.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi Snomars1, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the connection to your carrier is to you, and needing the reliability for your peace of mind and usage. We have provided links to a few troubleshooting guides to help you with the connection to your carrier. We have also provided alink to the Samsung Support Team if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a multitasking monster
on June 24, 2025
Posted by: Randy1
[This review was collected as part of a promotion.] The AI on this phone is top tier, I can ask just about anything and it gives me the right answers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a power house!
on June 24, 2025
Posted by: Voyagerbrothers
[This review was collected as part of a promotion.] Holy smokes! What a powerhouse of a device! I'm able to do anything I want with this device! Seriously. Editing, gaming, work. You name it. I haven't used it much, but DEX is an awesome feature! Definitely worth a purchase or upgrade for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, excellent war machine
on June 24, 2025
Posted by: Negron80
[This review was collected as part of a promotion.] I love this phone, big screen fast and with the galaxy AI I like the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note 20 Ultra
on June 24, 2025
Posted by: St D
from Oklahoma Cjity
Expertise:Intermediate
Great phone does what should do. I'd like a bigge srreen though. Is fast and useful.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone for real-time translations
on June 25, 2025
Posted by: Josejjhg
[This review was collected as part of a promotion.] In my work I need to directly translate texts and with a single clip that becomes real and the good thing is that it can be done with one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need!
on June 27, 2025
Posted by: Kbella
[This review was collected as part of a promotion.] I love my new galaxy phone period. This phone is a replacement for my Galaxy.S twenty three ultra. It has all the features plus more. The camera.
On this S25 ultra.Is spectacular. And having this dual processor is very convenient. I can book tickets and view my calendar and schedule at the same time. And I love "Galaxy AI" it is so helpful when it comes to creating content for my social media platforms. Ten out of ten would recommend!
On this S25 ultra.Is spectacular. And having this dual processor is very convenient. I can book tickets and view my calendar and schedule at the same time. And I love "Galaxy AI" it is so helpful when it comes to creating content for my social media platforms. Ten out of ten would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just keeps getting better
on June 28, 2025
Posted by: Mrgigabyte
[This review was collected as part of a promotion.] I use my cell all a time galaxy al is cool seems like he future like I said galaxy just gets better I started with a s21 ultra and brought new version every year
Value
5
Written by a customer while visiting Samsung US