Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(17,956 Reviews)
Open Ratings Snapshot
Rating breakdown 17,956 reviews
5 Stars
15,504
4 Stars
1,939
3 Stars
313
2 Stars
97
1 Star
103
84%of customers recommend this product. 
(
611 out of 731
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Outstanding upgrade
on November 7, 2025
Posted by: KingVincent2003
[This review was collected as part of a promotion.] The functionality and usability of this model far exceeded its predecessor. The Galaxy AI acts seamlessly within the operating system so I don't experience the lag I experienced in my previous device.
The phone is slightly thicker and heavier, yet it feels more ergonomic. The camera surprised me, because I had an S22 Ultra which had the best camera for 2 years running. Picture quality on both sides was not compromised and in fact improved. Overall a great phone. Also sturdy, Ive dropped it multiple times (in the case) and there is 0 damage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outlook administrator
on November 7, 2025
Posted by: Jonaspatrick
Support across sharing love focus on services and security for our team's group's
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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