Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,932 Reviews)
Rating breakdown 17,932 reviews
5 Stars
15,481
4 Stars
1,939
3 Stars
313
2 Stars
97
1 Star
102
84%of customers recommend this product.
(
609 out of
729)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
So much more room for my note, taking and business
on November 5, 2025
Posted by: Gr8BargainMistress
[This review was collected as part of a promotion.] Chasing down great deals, info-rabbit holes, mitigating my ADHD+ & my business. Idk how id do what I do without great inventions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 5, 2025
Posted by: Legacybuilt
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra daily for work, streaming, and staying organized—and it’s exceeded every expectation. As a corrections supervisor, I rely on precision and speed, and this phone delivers. Galaxy AI helps me draft reports, summarize documents, and even organize my calendar with smart suggestions that actually make sense. The camera is phenomenal—wide-angle shots are crisp even in low light, and the editing tools are intuitive. I stream shows like Law & Order: SVU and Grey’s Anatomy with stunning clarity, and the speakers are loud enough to fill a room. Battery life easily lasts through long shifts, and the fast charging keeps me moving. The S Pen is still a favorite for quick notes and sketches, even without Bluetooth. One UI 7 is smooth and customizable, and the phone feels lighter and more refined than previous models. It’s not just a device—it’s a tool that supports my routine, my creativity, and my need for accuracy. Highly recommend for professionals and multitaskers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy AI that changed my everyday life
on November 6, 2025
Posted by: JRubio
[This review was collected as part of a promotion.] Since I got my Samsung Galaxy with Galaxy AI, my daily routine has become so much easier and more productive. I use it for work, studying, and entertainment, and I’m honestly impressed by everything it can do. The real-time translation feature with Galaxy AI has saved me many times when talking to people from other countries, and the note summary tool is simply amazing.
The camera quality is incredible — I can record videos in high resolution without needing professional editing — and the battery easily lasts me all day, even when streaming or gaming. I love how Samsung keeps innovating and making technology feel more human. 💙
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hi JRubio, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are having such a great experience with your device, and that you are finding so many uses for Galaxy AI. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oxford, Mississippi
Expertise:Intermediate
Verified Purchase:Yes
The phone is great overall and works excellently. My only problem is the fact that the s-pen has no Bluetooth capabilities. I do hope the S-26 ultra comes with this. It makes a whole lot of things easier. I do not know why they took it off in the first place
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on November 6, 2025
Posted by: Yoyo77
[This review was collected as part of a promotion.] This is the far best phone I have ever used and I know I will never want anything better unless Samsung makes a new galaxy ultra I will definitely go there.
Value
5
Written by a customer while visiting Samsung US
Posted by: Javier O
Verified Purchase:Yes
I "upgraded" to the s25 ultra from my s23 but its been a terrible upgraded. Being in sales I need to see people calling, texting me but there's a bug on the new galaxy s25 ultras where you can't see notifications on a locked screen. Checked all my settings and its definitely a bug, its documented online and samsung ignores and does nothing. Whoever though hiding notifications in a locked screen obviously doesn't work... I wish I could go back to my s23 ultra
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting Samsung US
Customer Rating
5
🚀 Galaxy AI: My Pocket-Sized Creative Studio! 🎨
on November 6, 2025
Posted by: JoooTheCreator
[This review was collected as part of a promotion.] As a full-time digital creator and mom, the Samsung Galaxy Ultra 25 has truly become the heart of my creative routine. I manage and create content daily across TikTok, Instagram, Pinterest, Snapchat, Lemon8, and YouTube, and the power of Galaxy AI has completely transformed how I work.
The AI photo remaster and object eraser make every picture look professionally edited, while the AI video editing tools save me precious time when I’m balancing content creation with motherhood. The Note Assist feature helps me plan captions, scripts, and brand ideas effortlessly, and Live Translate keeps my global audience connected — no matter where my followers are. 🌍
With its incredible camera, fast performance, and long battery life, the Galaxy Ultra 25 keeps up with my nonstop lifestyle. Whether I’m filming trending TikToks, uploading YouTube Shorts, or creating Pinterest boards, this phone delivers flawless quality every time.
Galaxy AI isn’t just a feature — it’s my creative partner. It empowers me to stay inspired, organized, and connected while creating content that truly stands out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt
Expertise:Intermediate
Verified Purchase:Yes
Do not like the S25 ultra at all. I have the S23 ultra and feel that is far superior to the S25 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US