Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,862 Reviews)
Rating breakdown 17,862 reviews
5 Stars
15,423
4 Stars
1,933
3 Stars
313
2 Stars
95
1 Star
98
84%of customers recommend this product.
(
595 out of
711)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Nazar
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
Samsung galaxy s25 ultra is the same phone as Samsung galaxy s24 ultra. There's no no difference in using one or another.
I'm Samsung user since galaxy 5, then I had every new galaxy phone every year. This year I ordered it as a gift for somebody else. It is a good, reliable phone to use, but nothing more...
I'm Samsung user since galaxy 5, then I had every new galaxy phone every year. This year I ordered it as a gift for somebody else. It is a good, reliable phone to use, but nothing more...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rose
from Georgia
Expertise:Expert
Verified Purchase:Yes
I bought the Samsung Galaxy S25 Ultra for my sister-inlove, and she really loves it. The pictures come out clear and bright, and the phone is easy to use. She’s been enjoying it so much it’s a great upgrade and worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SLEO
Expertise:Expert
Verified Purchase:Yes
It's better than apples and oranges in the market. back to samsung after many years. Limited bloat - i see a clean phone with a powerful software beyond what a android phones can deliver.
Camera is a tank! hands down
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John S
from Bemidji Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone totally happy with my purchase what more can i say.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feel of it the camera O my God great.
on October 29, 2025
Posted by: Clarke
from In South Carolina
Expertise:Expert
Verified Purchase:Yes
Am loving my new phone I just love it. Exceeded my expectations
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
IA is really bad
on October 29, 2025
Posted by: S25 ultra
from Orlando FL
Expertise:Expert
Had Samsung for long time but the Bixby or the Google AI interface works half the time.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, October 30, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your new device is not aligning to your expectations, or operating as intended. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly through chat to determine the root cause of this frustration and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone Ever
on October 29, 2025
Posted by: Corpi46
[This review was collected as part of a promotion.] It is a completely piece of engineering mixed with best of the Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about the device. Great Job
on October 30, 2025
Posted by: DragonsLover1967
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is more than just a smartphone—it’s a daily companion that makes life smoother and more productive thanks to its deeply integrated Galaxy AI features Every day, this device helps manage schedules, organize notes, and summarize emails so staying on top of work and personal tasks is effortless The AI-powered assistant feels like a true personal helper, intelligently suggesting replies, setting reminders, and making content creation seamless from camera to editing.Photos taken on-the-go are transformed instantly with the AI Photo Editor, letting me remove unwanted objects or enhance images in one tap, no extra apps needed. Galaxy AI also improves performance and battery life by optimizing based on my habits—so the phone never lets me down during long days, whether I’m streaming video, making calls, or handling video meetings. The live translation and interpreter modes break down language barriers wherever I travel, and “circle to search” makes exploring new topics or businesses intuitive and fast.From simplifying daily communications to offering contextual assistance while browsing or researching, Galaxy AI touches every moment I use my S25 Ultra. It helps turn voice memos into tasks, gives rich morning and evening briefings, and always feels one step ahead of my needs. Using this phone isn’t just about enjoying technology—it’s about boosting creativity, staying organized, and genuinely upgrading my lifestyle. That’s why I love my Galaxy
Value
5
Written by a customer while visiting Samsung US