Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,865 Reviews)
Rating breakdown 17,865 reviews
5 Stars
15,426
4 Stars
1,933
3 Stars
313
2 Stars
95
1 Star
98
84%of customers recommend this product.
(
595 out of
711)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
powerful Phone that fits all needs.
on October 28, 2025
Posted by: noodles3032
[This review was collected as part of a promotion.] This phone can power through any part of the day. Whether it's gaming, schoolwork, or photography, it thrives. With the Galaxy AI, photo and video editing become convenient, and schoolwork benefits from the Grammer check. Would recommend to anyone.
Value
4
Written by a customer while visiting Samsung US
Posted by: Richard
from ORANGE COUNTY, CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
Love my new S25 Ultra. I got the Jet Black. It feels great in the hands. Over all I love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: PJA1
from Virginia USA
Expertise:Intermediate
Verified Purchase:Yes
Battery drain is excessive with external memory is attached.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, October 29, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how valuable the battery life of your device is to you every day. We have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing battery life!
on October 28, 2025
Posted by: SnotrodsChick
[This review was collected as part of a promotion.] When I unboxed my S25, the first thing I noticed, in comparison to my previous phone, was the beautiful screen. It's more vibrant and flat with an anti-reflective coating on the screen. Which I love and makes it much easier to see when you're outside.
I didn't plan on upgrading my phone until the S26 came out. But something forced my hand.
The S25 is a great phone! I can go all day on one charge, which is phenomenal for me. Considering that I am on my phone constantly.
I do miss the Bluetooth capabilities in the S-Pen though. Other features that I love are the many AI features packed into this phone. One of my top faves is the Circle-to-search. Where has that been all my life? That's better than Alexa! IMHO. Then there's Call Assist, Nightography, Draw Assist, Note Assist, and another fave.. the Now Bar. There are many more, you'll just have to check them out for yourself!
The new processor is a nice upgrade too.
But.. the camera. It has its good points and bad. I think they should have kept the 10x telephoto zoom. I love taking pictures of the moon. That zoom made for GREAT pictures.
I didn't plan on upgrading my phone until the S26 came out. But something forced my hand.
The S25 is a great phone! I can go all day on one charge, which is phenomenal for me. Considering that I am on my phone constantly.
I do miss the Bluetooth capabilities in the S-Pen though. Other features that I love are the many AI features packed into this phone. One of my top faves is the Circle-to-search. Where has that been all my life? That's better than Alexa! IMHO. Then there's Call Assist, Nightography, Draw Assist, Note Assist, and another fave.. the Now Bar. There are many more, you'll just have to check them out for yourself!
The new processor is a nice upgrade too.
But.. the camera. It has its good points and bad. I think they should have kept the 10x telephoto zoom. I love taking pictures of the moon. That zoom made for GREAT pictures.
Value
4
Written by a customer while visiting Samsung US
Posted by: Danny boy
from Florida
Expertise:Expert
Verified Purchase:Yes
Nice phone i love it would recommend to everyone in the world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite so far
on October 29, 2025
Posted by: The1Weaver
[This review was collected as part of a promotion.] I love the squared off edges of the phone, and the flat screen instead of curved. Definitely an upgrade both physically and systems wise compared to my old s22 ultra. About i don't use it as much, Galaxy AI has definitely been a useful feature when trying to find something specific or giving me options for photo effects
Value
5
Response from Samsung USBy R&R Team, October 29, 2025
Hi there The1Weaver, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are pleased with the redesigned shape and feel of this new device, and that you are enjoying the exploration and usage of the enhanced software features. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Decided to Upgrade
on October 29, 2025
Posted by: Patch2377
[This review was collected as part of a promotion.] Just upgraded from the 24 Ultra, and am so for loving the 25 Ultra. The Galaxy AI so far has been great. I never really actively used it on previous phone, but have really enjoyed starting to really see what it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on October 29, 2025
Posted by: Homebody
[This review was collected as part of a promotion.] I use this phone for everything the gaming graphics are awesome, pictures, videos, battery its all just a lot better. Samsung definitely out did themselves better grip doesnt feel so fragile like the others also. I've also dropped this phone is water twice on accident didnt take long to dry out unlike my s22 ultra. Its just a lot better overall I highly recommend it!
Value
5
Written by a customer while visiting Samsung US