Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(17,731 Reviews)
Open Ratings Snapshot
Rating breakdown 17,731 reviews
5 Stars
15,314
4 Stars
1,918
3 Stars
310
2 Stars
95
1 Star
94
84%of customers recommend this product. 
(
575 out of 688
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Very fast, awesome phone.
on October 24, 2025
Posted by: yukonp
[This review was collected as part of a promotion.] Phone is extremely fast. Graphics are great samsung galaxy AI has changed the way I use my phone. The assistance I get with Galaxy AI has made life a lot easier.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone Entrance
on October 24, 2025
Posted by: Pepper082998
[This review was collected as part of a promotion.] I love the specs on my phone. Size is great. Weight is fine.
Screen is bright.
Battery is long lasting.
The only down fall is that I keep getting an error message stating my charger port has liquid in it and it does not have any liquids in it and there is no dust or particles or anything.
Gets very annoying
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pictures & Videos are amazing!
on October 24, 2025
Posted by: Happygal
[This review was collected as part of a promotion.] I just got my Samsung S25 ultra phone a week ago. Transferring from my old motorola phone could not have been easier and it immediately set up with my carrier. Can all the phones I have owned I have never had a smoother transition. There is a lot to learn on this phone because i've always had much lower quality phones. There is a lot of training materials and Galaxy AI is working great. My main reason for getting a nicer phone was I wanted one with a great camera for an upcoming trip to Europe. The zoom & clarity is AMAZING!! I can zoom in so far on a video and pictures and they are clear, I am so happy that made the switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on October 24, 2025
Posted by: LovesSseriesphones
[This review was collected as part of a promotion.] This phone is absolutely amazing I cant wait for the s26 to.arrive.
Samsung s series are the bomb
No better phone on the market
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung was my first phone I will use it til death
on October 24, 2025
Posted by: Gabriel1999
[This review was collected as part of a promotion.] Galaxy Ai introduced me on Ai utilization, I was like not sure at that kind of technology but now I consider Al as revolution specially Galaxy AI, myself is better now and my eyes is open through the all features that it offers, and I am glad to use Samsung until the death
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente phone super Fast
on October 24, 2025
Posted by: rosado1013
[This review was collected as part of a promotion.] Brutal display, huge power, enhanced cameras and an artificial intelligence brain that promises
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I bought a phone
on October 24, 2025
Posted by: Anonymous
Verified Purchase:Yes
It showed up and I'm using it to write this review.
So if you bought this to review it, it works well
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra 1Tb (Unlocked)
on October 24, 2025
Posted by: Gerardo
from Sanford, Tx
Expertise:Intermediate
Verified Purchase:Yes
It's working very well and excellent!!! No complaints
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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