Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(17,731 Reviews)
Open Ratings Snapshot
Rating breakdown 17,731 reviews
5 Stars
15,314
4 Stars
1,918
3 Stars
310
2 Stars
95
1 Star
94
84%of customers recommend this product. 
(
575 out of 688
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
This phone has so many features!
on October 22, 2025
Posted by: Luiseb
[This review was collected as part of a promotion.] I'm absolutely thrilled with my new device! The Samsung Galaxy S25 Ultra, with its impressive 1TB storage, has exceeded all my expectations. The camera capabilities are simply stunning, producing photos and videos of unparalleled clarity and detail. I've been particularly impressed by the integration of Galaxy AI, which has made everyday tasks incredibly intuitive and efficient. This phone truly feels like a glimpse into the future of mobile technology, and I couldn't be happier with my purchase. The only thing I did not like is that they removed the main functions of the S Pen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The real Galaxy in 7"
on October 22, 2025
Posted by: Franki94
[This review was collected as part of a promotion.] I feel like I can't get a better phone than the Galaxy S25 Ultra, it's like having everything on a 7" screen, studio quality photos, vivid and fluid videos, a workstation by activating dex with my Qled TV and using it as a work desk. With Artificial Intelligence it's another world, it helps me make the best decisions in everything, from educational games for my son, to the best oil for my car and all by just holding down the power button and sharing the screen, it can see in real time what I show it and give me the best decisions. I don't think this can be beaten, it's simply INCREDIBLE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
If you're like me coming from the s22 ultra
on October 22, 2025
Posted by: DPaulaRD
[This review was collected as part of a promotion.] As the title says, if you come from there, you will see the change that I saw since I turned it on. The fluidity and autonomy are incredible, and you will love the photos you will take with your new equipment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 ultra
on October 23, 2025
Posted by: Cbgbcash
[This review was collected as part of a promotion.] With the AI features on this phone it can literally help you with anything from pictures turn into drawings to know what restaurant you should try tonight I love it
The camera is amazing I compared the pixel 9 pro side by side and hands down the S25 took way better pics
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is it!
on October 23, 2025
Posted by: thebestw1
[This review was collected as part of a promotion.] 5/5 Stars
I'm absolutely loving my new Samsung Galaxy! The AI features on this phone are seriously impressive. As a bodyguard, I need a device that can keep up with my demanding schedule, and this phone delivers.
The camera is phenomenal, the AI-powered features like scene optimization and low-light enhancement make my photos and videos look stunning. Whether I'm capturing moments on the job or just hanging out with friends, the pictures turn out amazing every time.
The AI-driven video editing features are also a game-changer. I can trim, merge, and add effects to my videos on the go, which saves me so much time and effort.
The phone's performance is lightning-fast, thanks to the powerful processor and AI-optimized battery life. I can go all day without needing to recharge, even with heavy usage.
The AI-powered assistant is also super helpful - it learns my habits and suggests apps, contacts, and tasks based on my daily routine.
Overall, I'm thoroughly impressed with my Samsung Galaxy. It's an indispensable tool that makes my work and personal life so much easier. If you're looking for a top-notch smartphone with cutting-edge AI features, look no further!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User friendly website & easy purchase.
on October 23, 2025
Posted by: Fred
from West Texas
Expertise:Intermediate
Verified Purchase:Yes
Simple to shop & return my handset for credit towards the new phone.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung s25 Ultra
on October 23, 2025
Posted by: KBright
[This review was collected as part of a promotion.] I’ve been using my new Samsung Galaxy S25 Ultra for everything—work, streaming, and daily life—and it honestly blows me away. The display is stunning for movies and shows, the camera makes every photo look professional, and the battery easily lasts through my workday even with constant use.
The new Galaxy AI features are surprisingly useful. I’ve been using them to summarize notes, translate on the fly, and organize my messages—it’s like having a smart assistant built into the phone.
Whether I’m multitasking for work, watching sports, or gaming, this phone handles everything smoothly without lag. It’s fast, sharp, and feels incredibly premium. I couldn’t be happier with my upgrade!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best performance
on October 23, 2025
Posted by: Design
Expertise:Intermediate
Verified Purchase:Yes
Would suggest that it would be great to have intro functionality and special features after switching on the phone for first time.
Written by a customer while visiting Samsung US
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