Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(17,667 Reviews)
Open Ratings Snapshot
Rating breakdown 17,667 reviews
5 Stars
15,266
4 Stars
1,905
3 Stars
308
2 Stars
95
1 Star
93
84%of customers recommend this product. 
(
567 out of 676
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3 out of 5
3
Poor battery life ubu3u I ob9
on October 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Battery lasts maybe 8 hours at Max. Also charging can occasiinally take longer than normal
Value
3 out of 5
3
Response from Samsung USBy R&R TeamOctober 20, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how valuable the lasting battery life of your device is to you every day, and we would love to help you maximize the battery life of your device, as well as the charging speed. We have provided a few links below to troubleshooting guides to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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