Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(17,667 Reviews)
Rating breakdown 17,667 reviews
5 Stars
15,266
4 Stars
1,905
3 Stars
308
2 Stars
95
1 Star
93
84%of customers recommend this product.
(
567 out of
676)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
I love the screen on this phone!
on October 14, 2025
Posted by: MilkMan69
[This review was collected as part of a promotion.] The galaxy AI feature is a nice feature. It is very helpful for finding things and setting things up for your calendar. I really like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better put then this
on October 14, 2025
Posted by: 25boss
[This review was collected as part of a promotion.] simply the the bes t device on the market in all categories
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone with a couple minor character flaw
on October 14, 2025
Posted by: Lizzyloo72
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra!
The Galaxy does everything imaginable. Everyday activities include using the alarm clock and email apps plus whatever fun I feel like having that day - puzzles, farming, or numbers games. I am completely reliant on my calendar and would not know what to do without Galaxy AI.
The things I would like to change are - not pushing two buttons at the EXACT same time to turn off the phone and when searching in Gallery the initial search bar is at the top of the screen and the second search bar is at the bottom, please put the search bar in the same place on all screens.
I would not trade my phone for another. The items I dislike are small and hopefully will be corrected with an update.
Thank you Samsung for your continued innovation.
Respectfully,
Elizabeth Sandeman
Elizabeth Sandeman
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone with a good camera
on October 14, 2025
Posted by: JunkyardDrivers
[This review was collected as part of a promotion.] I use my phone for watching movies, taking pictures and sometimes playing games. It works well and I never have any issues with it. The camera is awesome with good quality pictures and 100x zoom. I do not use Galaxy AI but I'm sure it works well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy
from Calhoun, Georgia
Expertise:Intermediate
Verified Purchase:Yes
This is the best phone you can buy right now in the United States
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on October 15, 2025
Posted by: Loyret
[This review was collected as part of a promotion.] That is an incredible run—19 years with one brand is a serious testament to loyalty! It sounds like you've seen the entire evolution of Samsung phones, from the early days to the modern Galaxy era.
I can certainly draft a comprehensive review covering what it's like to be a nearly two-decade-long user. This kind of review usually focuses on things like brand consistency, durability over time, the evolution of software (like TouchWiz to One UI), and the long-term value of the devices.
I can certainly draft a comprehensive review covering what it's like to be a nearly two-decade-long user. This kind of review usually focuses on things like brand consistency, durability over time, the evolution of software (like TouchWiz to One UI), and the long-term value of the devices.
Value
5
Written by a customer while visiting Samsung US
Posted by: RossB
from Scottsdale, Arizona
Expertise:Expert
Verified Purchase:Yes
Great Samsung phone. Definite upgrade from previous S22Ultra. Many new features and seems fast at everything. Too bad it is hidden inside a case, out of caution, to protect it from damage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there RossB, we are thrilled to hear that you are finding this device to be such an amazing upgrade from your previous device. We have provided links to resources to assist you with discovering the full capabilities of your device, aligning the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Rafna
Verified Purchase:Yes
Pleased with my purchase to get the S25 ultra. It takes beautiful pictures and I can edit them into videos. It wasn't hard to learn. I upgraded from the S20 FE to the S25 ultra.
I registered with ID.me and was able to apply an education discount. I'm overall pleased with the price I paid and the quality of the phone. Its been about 3 weeks. I hope it stays in good condition.
I registered with ID.me and was able to apply an education discount. I'm overall pleased with the price I paid and the quality of the phone. Its been about 3 weeks. I hope it stays in good condition.
Response from Samsung USBy R&R Team, October 16, 2025
Hey Rafna, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are not only pleased with your new device, but with the value of your purchase. We have provided a link to the complete manual for your device to help you with additional features on your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US