Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(30,275 Reviews)
Rating breakdown 30,275 reviews
5 Stars
25,916
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
very easy to understand
on September 29, 2026
Posted by: HappyWisconsincustomer
[This review was collected as part of a promotion.] I chose to go with Samsung because that is what my friends and family have always used and recommended. I upgraded from the S22 ultra to the S25 ultra. The S25 is great for video chatting with my children and family in the Philippines. It's also very good to entertain my 2 year old daughter. Very good for a multi use phone. I also get good reception in bad conditions weather is location or weather in general. Seems to be better than I phones. I have tried both of them with the same provider. I keep going back with Samsung for this reason as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is one of the best of its kind for me,
on September 29, 2026
Posted by: Fercho
[This review was collected as part of a promotion.] I use my phone a lot to play games or use several apps at the same time, it's great, the way the device performs is great, I love it all my life, I've been a Samsung fan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My S25 Ultra alot of phone
on September 29, 2026
Posted by: TheMeatMan
[This review was collected as part of a promotion.] I Chose my s25 ultra so i could use it at work as a quality assurance tec i am on the go with having to write down times and inspections and just alot and to carry a clipboard no way i use my s25 ultra the one thing is i dont like the side button for AI it is all bad it pops on when u do anything to the side button i dont like that at all
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi TheMeatMan, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We completely understand how important your device is to you every day. We have provided a link to the full manual to help you customize the settings of your device to best align to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very amazing.
on September 29, 2026
Posted by: Lovemysamsung73
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra because I have used previous s series and I have always been happy. This one is no different. The quality of the product is great. Everything about this product is amazing. Thank you very much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 29, 2026
Posted by: BIGmeg
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with a great camera, a beautiful display, and strong performance, and it has not disappointed me. The screen is incredibly clear and bright, and everything looks smooth and detailed. The camera takes amazing photos, especially when zooming in, and the pictures come out sharp with great detail. The phone is fast and responsive, and I really like how smoothly everything runs when switching between apps. The battery life has also been great for my everyday use. Overall, the Galaxy S25 Ultra feels like a powerful, premium phone with excellent features and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on September 29, 2026
Posted by: Lonelyghost
[This review was collected as part of a promotion.] Life with the Galaxy S25 Ultra: The Ultimate Daily Companion
The Samsung Galaxy S25 Ultra isn't just a phone upgrade it’s an overhaul of how I navigate my daily routine, productivity, and creative moments. From its refined titanium design to its raw processing power, here is how it changed the game for me.
The Samsung Galaxy S25 Ultra isn't just a phone upgrade it’s an overhaul of how I navigate my daily routine, productivity, and creative moments. From its refined titanium design to its raw processing power, here is how it changed the game for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 29, 2026
Posted by: Notafruitguy
[This review was collected as part of a promotion.] I chose the S25 ultra for the camera at first. I've had Samsungs for a very long time so I know the product line fairly well. As someone who carries 2 phones (work and personal), with one of those phones being a fruit, I can say that the functionality, capabilities, and experience is so much better on the s25 Ultra. Recently on a trip to Greece, many of my friends were taking pictures with their fruit phone and once they compared my pictures to theirs, I was deemed photographer for the rest of the trip. Functionally, I run many programs through my phone that help my side business and it makes things easier to get things done on the daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has been Great
on September 29, 2026
Posted by: Grem1920
[This review was collected as part of a promotion.] I choose to give my review on this device because the camera on here are 1 of the best I've seen on a phone in a long time ..
Value
4
Written by a customer while visiting Samsung US