Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(28,903 Reviews)
Rating breakdown 28,903 reviews
5 Stars
24,770
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung s25 ultra review
on August 17, 2026
Posted by: Houts88
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as my daily driver, and after putting it through its absolute paces, here is my honest review for the contest!
Design & Handling: Finally, Comfort
Let's talk about the physical build first, because Samsung finally fixed my biggest issue with the Ultra lineup. The sharp, square corners that used to dig into my palm are gone, replaced by subtle, comfortable curves. Combined with a noticeably lighter and thinner titanium frame, it feels amazing to hold. That said, the matte finish is pretty slippery, so you will definitely want a case on this thing.
Display: Unmatched Outdoors
The massive 6.9-inch screen is gorgeous, but the real star of the show is the anti-reflective glass. Using this phone outside in direct sunlight used to be a chore with older devices, but Samsung's coating cuts down glare drastically. It's easily the best display on the market.
Performance & Daily Use
Packing top-tier hardware, this phone handles everything I throw at it without breaking a sweat—from heavy multitasking to intense gaming sessions. One UI feels smoother than ever, animations are snappy, and the overall software experience is solid, even if it still comes with a lot of pre-installed features out of the box.
Cameras & AI
The 200MP main sensor delivers incredible detail, great dynamic range, and vibrant colors that make every shot pop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on August 17, 2026
Posted by: Sobereyed
[This review was collected as part of a promotion.] I’ve cycled through a lot of phones, but the Galaxy S25 Ultra is hands down the best device I’ve ever owned. As someone who splits my time between coding AI software and grinding through heavy concrete pour days, I need a phone that actually keeps up. The Snapdragon 8 Elite processor handles my multitasking and code testing without breaking a sweat, but where this phone really shines is out in the field.
The massive 6.9-inch display with its anti-glare Gorilla Armor glass is an absolute game-changer. I can pull up project blueprints and material takeoffs right on the job site in the blazing sun, and the screen is perfectly readable with zero glare. Plus, the flat titanium edges make it incredibly durable and easy to grip, even when I'm working with my hands all day.
Battery life is another huge win. My previous phones would die halfway through a long shift, but the 5,000 mAh battery easily powers through a full day of calls, taking site photos with the incredibly sharp 50MP ultrawide camera, and running my business apps—and I still have juice left when I head home. The S Pen is also handy for quickly jotting down dimensions or marking up plans on the fly.
Samsung absolutely nailed it. It’s not just a smartphone; it’s a bulletproof workhorse that perfectly bridges the gap between my digital workspace and the physical job site. Worth every penny.
The massive 6.9-inch display with its anti-glare Gorilla Armor glass is an absolute game-changer. I can pull up project blueprints and material takeoffs right on the job site in the blazing sun, and the screen is perfectly readable with zero glare. Plus, the flat titanium edges make it incredibly durable and easy to grip, even when I'm working with my hands all day.
Battery life is another huge win. My previous phones would die halfway through a long shift, but the 5,000 mAh battery easily powers through a full day of calls, taking site photos with the incredibly sharp 50MP ultrawide camera, and running my business apps—and I still have juice left when I head home. The S Pen is also handy for quickly jotting down dimensions or marking up plans on the fly.
Samsung absolutely nailed it. It’s not just a smartphone; it’s a bulletproof workhorse that perfectly bridges the gap between my digital workspace and the physical job site. Worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ai-forward
on August 17, 2026
Posted by: LoveMySamsung
[This review was collected as part of a promotion.] I need a sleek, ai-forward device that is head of its class. Therefore, I chose Samsung S-25 Ultra.
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi there LoveMySamsung, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the usage of your new device, and finding Galaxy AI so helpful for your needs. We have provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions that may arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is good
on August 17, 2026
Posted by: Larlesseh
[This review was collected as part of a promotion.] I chose samsung because it a great company but samsung need to improve the camera on the phone and the TV need to be a little brighter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on August 17, 2026
Posted by: Damiina
[This review was collected as part of a promotion.] I chose this phone because of the built-in pen. It may be a silly reason, but it was nostalgic to me. It reminded me of the Blackberry, which I was too poor to afford. The Blackberry reminded me of TV shows I grew up watching. So, using the pen makes me feel both futuristic and reminiscent.
I love to use the pen to make quick notes and to draw, and it makes some games so much easier to play. However, I drop my phone a lot, which turned out to be detrimental to the poor plastic pen.
The case I got protects it well, but the pen thing came out sometimes when it fell. On one warm spring day, while looking through treasures at a thrift shop, the phone jumped from my hand, the pen flew out and cracked in half. I was able to fix it with super glue, and it still works! I think the pen could have been made with NOT plastic for the price of the phone, and then perhaps the risk of breakage would be mitigated.
I havent had many other issues with the phone. It is durable enough for me, which is saying a lot. It takes awesome pictures and videos. I really am quite in love with this phone.
I forget it sometimes, but I know it will wait until I return to it, and it will more than likely still be charged. I can listen to videos almost all day before I have to charge it. And even at 15% battery life, it tells me I still have 2.5 hours of play time.
Neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pure Exquisiteness
on August 17, 2026
Posted by: Morphius
[This review was collected as part of a promotion.] I chose this device because I have been a fan of Samsung for years. And to be expected, I was not disappointed. The only thing thst I did not like is not having the funds to get one with more storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but requires a larger battery
on August 17, 2026
Posted by: aman17
[This review was collected as part of a promotion.] The overall experience with this device is quite impressive, offering a smooth and responsive performance for all tasks. Its display is a true highlight, delivering vibrant colors and sharp details that enhance any content. The camera system captures stunning photos with remarkable clarity and versatility. While many aspects of this phone are excellent, the battery life could be improved to better suit extended usage. Nevertheless, it remains a compelling option for those seeking a feature-rich and capable smartphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 17, 2026
Posted by: BLADE1001
[This review was collected as part of a promotion.] This device really helps with my everyday needs. I sometimes use it for my homework as a mini computer.
Value
5
Written by a customer while visiting Samsung US