Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,220 Reviews)
Open Ratings Snapshot
Rating breakdown 20,220 reviews
5 Stars
17,393
4 Stars
2,194
3 Stars
379
2 Stars
116
1 Star
138
87%of customers recommend this product. 
(
1,005 out of 1,157
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best model yet
on October 10, 2025
Posted by: BPR325
[This review was collected as part of a promotion.] This phone is amazing! First of all, it has a nice sleek look. It's very durable. I've dropped it a few times and barely a scratch! AI is my new best friend with this phone. I ask many questions and get pretty good responses. Also, as a photographer, this is by far the best galaxy camera yet!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionality and battery
on October 10, 2025
Posted by: Thelatteshop
[This review was collected as part of a promotion.] The galaxy ai is incorporated very well as a helpful feature. And as I use my phone for work and play, it is helpful in both departments. I live the camera quality, and editing options.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy 25 Ultra review
on October 10, 2025
Posted by: Mundo2Antonio
[This review was collected as part of a promotion.] The features are fantastic, the Galaxy AI features are incredible but the battery could be better
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy phone
on October 10, 2025
Posted by: Dannco
[This review was collected as part of a promotion.] I like the Galaxy phone, because it work real good and I would like to get a new phone! Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A true galaxy of a phone.
on October 10, 2025
Posted by: DocW3187
[This review was collected as part of a promotion.] I’ve been a fan of the Galaxy series since they first came out, and the S25 Ultra shows why Samsung still leads the pack. It’s solid, sleek, and fast, with a bright 6.9-inch display and a battery that easily lasts a full day. The 200 MP camera delivers crisp shots, and the new AI-powered processing finally makes low-light photos look natural instead of noisy.
What really stands out is Galaxy AI. It quietly helps with everyday tasks—summarizing notes, suggesting replies, and translating in real time. The Live Translate feature handles phone calls and in-person chats across languages, and it’s impressively accurate. It can still stumble on slang or quick speech, but it’s a huge step forward.
The S25 Ultra isn’t a radical redesign, but it’s smart, polished, and reliable. Samsung didn’t add AI as a gimmick—it actually makes the phone feel more personal, faster, and more capable. For longtime Galaxy fans, this one feels like the reward for sticking with the series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Galaxy Explored like no other.
on October 10, 2025
Posted by: XxJasoncxX
[This review was collected as part of a promotion.] It's safe to say we all know about the milkyway Galaxy, but Samsung has gone to great lengths and dared to explore where no one else has dared dreamed of. Bringing AI and Humanity one step closer with the all new, Galaxy S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has over exceeded my expectations.
on October 10, 2025
Posted by: Spoilsofwar
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been wonderful in my business and just as great for personal use. Galaxy AI has been up and beyond anything I could imagine from looking product up to understand something that has me stumped. I've tried different apps and none them come close to Galaxy AI. This feature has definitely savedd me time and in the business world time is money. I give 6 out of 5 stars. There some much more from planning my day or just a quick note the ultra hands down smartest choice for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome at everything
on October 10, 2025
Posted by: JTB267
[This review was collected as part of a promotion.] I love my phone. I use it for everything! Gaming, computing, dex mode, ai, social networking, you name it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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