Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Galaxy S25 Ultra
on July 4, 2025
Posted by: Big2Money
[This review was collected as part of a promotion.] I love the features it comes with. I had upgraded from S22 Ultra to S25 Ultra. I thought the S22 Ultra was perfect. I loved that the s-pen would take pictures with just a click of the button. It's one thing the S25 Ultra doesn't have and it should be brought back. Other than that, I love the slick design of the S25 Ultra. The new features are awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 4, 2025
Posted by: Nickdog450
[This review was collected as part of a promotion.] This phone is unbelievable especially the Samsung AI ITS LIKE IM TALKING TO A PERSON INSTEAD OF A CELL PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Photo features
on July 4, 2025
Posted by: Tonyc1
[This review was collected as part of a promotion.] I have purchased Samsung notes since version 3, enjoy having use them, like having a small computer in your pocket, since upgrading to the ultra it's features seem more limited, but could be my understanding of how to use it, but one thing on this one the pictures are not as vibrant, no matter what setting I have it own, my s24 ultra was better, even the microphone does not seem clear to my callers, I did not send it back I guess because im.a samsung supporter
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello Tonyc1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know that updating to a new device with enhanced and redesigned features can take time to discover, and cause frustration as you begin your discovery. We have provided a link to the full device manual to help you with the different capabilities. We have also provided a link to an article to help you with the camera of your device. We have lastly, provided a link to the Samsung Support Team if you have questions, or believe your camera is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very light An excellent display
on July 4, 2025
Posted by: Nutechdaddy
[This review was collected as part of a promotion.] Galaxy AI helps me with everything the immersion display is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 4, 2025
Posted by: SUNNY101
[This review was collected as part of a promotion.] My S25 Ultra with Galaxy AI makes day to day searches easy and effective. Longer battery life. Camera us amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone All around
on July 4, 2025
Posted by: Donnad
Expertise:Intermediate
I love the Ultra s25. I is a computer in your hands. You can do almost anything on this phone.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 4, 2025
Posted by: Almounds
[This review was collected as part of a promotion.] This phone has been awesome! The photos come out with so much vibrancy and detail! Streaming movies and games has never been easier! Galaxy AI has made my life so much easier!
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Z flip phone, this ultra is a powerhouse. I love the battery size, the beautiful screen, the amazing cameras, the way it feels, and the S pen. This phone can do everything my pc can do!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US