Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Much needed upgrade from S22 Ultra
on July 6, 2025
Posted by: Caseymvp
[This review was collected as part of a promotion.] This phone is amazing. My S22 Ultra was starting to slow down, so it was time for an upgrade. Not only is it faster, but it feels better as well. No more curved edges makes using them for the various features much easier, especially with a protective case on. The camera is especially nice. Very high quality photos from any distance. The new Samsung AI is awesome. It makes things much more fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the feature on this device it's incredible.
on July 6, 2025
Posted by: Quietstorm
[This review was collected as part of a promotion.] Galaxy Ai helps me out alot with my job and school work there is nothing I can't accomplish with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feature on my new phone
on July 6, 2025
Posted by: 198219
[This review was collected as part of a promotion.] Little new to me still trying to figure it all out but will keep in touch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 6, 2025
Posted by: Ak1234
[This review was collected as part of a promotion.] It's amazing how the Galaxy AI in the S25 Ultra simplifies my life, seriously. I find it incredibly helpful with everyday tasks, making things much smoother. The AI's assistance is actually a game-changer when I'm on the go. Plus, it's great for quick fixes and little things that pop up during the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cell phone is really strong, excelent quality
on July 6, 2025
Posted by: djpf28
[This review was collected as part of a promotion.] Excelent quality materials, cell phone, screen are very strong, it is so fast, stable software. The best I have had, also Galaxy AI is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phonenis great, haven't really found any negatives
on July 6, 2025
Posted by: Tsdhvac
[This review was collected as part of a promotion.] The galaxy a.i works great. The phone has more features than u can possibly want. Battery is good .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on July 6, 2025
Posted by: Kestrel
[This review was collected as part of a promotion.] It's very light and premium feeling. Beautiful display, great speaker and battery life. I looove the pen. And new Galaxy AI is real nice for simple photo editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice at First...
on July 6, 2025
Posted by: Lexie
from Ohio
Expertise:Intermediate
I really liked this phone at first, but I have only had it for about 5 months and the camera is already messed up. I haven't dropped it, no water damage, etc. and when I zoom in or out on the camera, it gets distorted and starts making this funny noise. Very disappointing
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi Lexie, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your new device is not operating as intended. We have provided links to the Samsung Support Team and the warranty information for your device. Our team of experts can work with you directly to review all options to resolve this matter with the camera of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US