Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,995 Reviews)
Rating breakdown 26,995 reviews
5 Stars
23,188
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever.
on July 4, 2025
Posted by: Ganny10
[This review was collected as part of a promotion.] Best AI ever, and the only AI with real intelligence.
Value
5
Written by a customer while visiting Samsung US
Posted by: K2ing
from Tucson, Arizona
Expertise:Expert
Verified Purchase:Yes
I'm very pleased with Galaxy S25 Ultra 512Gb easy setup, connect ability, sound... everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product does not have many wow factors
on July 4, 2025
Posted by: Beeran
[This review was collected as part of a promotion.] I hardly ever end up using my Galaxy AI. As I use my device for daily life, work, streaming, and typing, the Galaxy AI has not come in handy to make my life easier. If there is AI incorporated into my keyboard, it's not always so noticeable. It seems not to remember my most used email address. I always have to manually type my email address.
However, I do think that the galaxy AI does come in handy with my photo editing. I like how it can make people's eyes look open. But otherwise, the AI has not made it into my other daily routines.
My phone's battery is also not as long lasting as I was expecting. I've seen other phones with strong batteries and battery life for a bit cheaper price.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Beeran, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the lasting battery of your device is to you for all of your daily tasks. We are happy to hear you have found some enjoyment with the ability to edit your photos and videos. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the complete manual to help you discover additional features of your device, and to the Samsung Support Team to help answer questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 ultra has a great feature of AI editing
on July 4, 2025
Posted by: Amaznomi
[This review was collected as part of a promotion.] Galaxy AI is a great feature especially when it comes to photo editing and video editing. I have been using Samsung galaxy phones since they came out and I love. I find the interface very user friendly as well as quick response to the commands. I use my phone for mostly work and streaming and sometimes for gaming. It's a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on July 4, 2025
Posted by: Oheredia2012
[This review was collected as part of a promotion.] I enjoy galaxy AI on my device it's so useful to me thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade Indeed
on July 4, 2025
Posted by: SamsungUser74
[This review was collected as part of a promotion.] Easy to use, Galaxy AI Feature was easy to learn. The sleek and big screen are helpful for videos and photo taking. The camera is the best I've ever had. Definitely recommend. Our whole family has this phone and loves it.
Value
5
Written by a customer while visiting Samsung US
Posted by: SterlingS
from Spokane Washington
Expertise:Intermediate
Verified Purchase:Yes
Awesome Phone takes awesome Pictures and videos and has great storage for photos and videos
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 4, 2025
Posted by: Tippy21
[This review was collected as part of a promotion.] I just bought the new galaxy twenty five s plus ultra. This is a great phone with great features.The galaxy AI this is one of my favorite features. I use my Galaxy phone for work as well as personal. Features such as holding down the home button to look up, certain things is always a plus right? The sound quality is awesome. The camera is one of the best ones i've seen yet. Streaming videos is easy as well in taking videos right? The new features to Google, as well as storage.
Value
5
Written by a customer while visiting Samsung US