Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,639 Reviews)
Rating breakdown 19,639 reviews
5 Stars
16,926
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
786 out of
920)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Very fast, awesome phone.
on October 24, 2025
Posted by: yukonp
[This review was collected as part of a promotion.] Phone is extremely fast. Graphics are great samsung galaxy AI has changed the way I use my phone. The assistance I get with Galaxy AI has made life a lot easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and great clarity
on October 24, 2025
Posted by: Citeevu
[This review was collected as part of a promotion.] I really love this phone. The only thing that I would have to complain about is the landscape. There are times when the phone is slow to rotate the screen. But the clarity of the screen and the quality of the cameras makes up for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new phone
on October 25, 2025
Posted by: Dannyman
[This review was collected as part of a promotion.] I absolutely love this phone. The S25 Ultra is yet another winner in the Galaxy Ultra lineup. I've been a Samsung devotee since the Note 5. I really like having a stylus for its quick note taking, precise location, and ease of use.
Galaxy AI is a useful tool for summarizing and translating. Also, the night shooting enhancement for the camera makes for some beautiful shots.
Performance and battery life are better than most other phones on the market that pack this much horsepower.
I highly recommend this phone for it's quality build, performance, and included tools for a multitude of purposes. If you are paying for a password protector, you should stop and just use Samsung Pass.
Awesome device!
Galaxy AI is a useful tool for summarizing and translating. Also, the night shooting enhancement for the camera makes for some beautiful shots.
Performance and battery life are better than most other phones on the market that pack this much horsepower.
I highly recommend this phone for it's quality build, performance, and included tools for a multitude of purposes. If you are paying for a password protector, you should stop and just use Samsung Pass.
Awesome device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Prrocessor
on October 25, 2025
Posted by: FirstSamsung
[This review was collected as part of a promotion.] Galaxy AI is subpar, it has a few glitches. Like if you call for it, sometimes it will end itself before you can ever talk. It's proficient whenever it does work.
The phone's hardware is great, Greta features, great customization, and great appearance. The camera is vibrant and easy to use.
The phone's hardware is great, Greta features, great customization, and great appearance. The camera is vibrant and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek Design
on October 26, 2025
Posted by: Doubtfedemotion
[This review was collected as part of a promotion.] Very sold build. Snappy software, Galaxy AI makes editing photos of my pets a breeze. Top notch cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on October 27, 2025
Posted by: ghogho
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a massive, high-performance phone with a stunning 6.9" display that’s bright and sharp even in sunlight. It’s built with titanium, feels premium, and handles drops well. Powered by the latest Snapdragon chip, it’s lightning fast—apps, games, and multitasking run flawlessly. Battery life easily lasts a full day with heavy use, and charging is quick both wired and wireless.
The camera system is impressive. The 200MP main sensor captures detailed shots, night mode works great, and zoom up to 30x is actually usable. Video is smooth and sharp, with solid audio. The S Pen is handy for notes and editing, tucked neatly into the phone.
Samsung’s AI features are surprisingly useful. You can circle items to search, rewrite texts in different tones, and translate conversations live. The software is smooth and customizable. Storage is generous, though there’s no SD card slot. Speakers are loud and clear, and Bluetooth audio sounds excellent with high-end codec support.
Face unlock and the under-display fingerprint scanner are fast and reliable. Call quality is solid, and the mic picks up voice clearly. It’s expensive and oversized, but if you want top-tier everything in one device, it delivers. Not for minimalists, but for power users, it’s a beast.
The camera system is impressive. The 200MP main sensor captures detailed shots, night mode works great, and zoom up to 30x is actually usable. Video is smooth and sharp, with solid audio. The S Pen is handy for notes and editing, tucked neatly into the phone.
Samsung’s AI features are surprisingly useful. You can circle items to search, rewrite texts in different tones, and translate conversations live. The software is smooth and customizable. Storage is generous, though there’s no SD card slot. Speakers are loud and clear, and Bluetooth audio sounds excellent with high-end codec support.
Face unlock and the under-display fingerprint scanner are fast and reliable. Call quality is solid, and the mic picks up voice clearly. It’s expensive and oversized, but if you want top-tier everything in one device, it delivers. Not for minimalists, but for power users, it’s a beast.
Value
4
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Ghogho, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying everything about this device from the design, to the speed, to the battery life, and so much more. We have shared a link to the Samsung Support Team if you do ever need assistance with storage expansion on your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Thomas
Verified Purchase:Yes
Good phone so far I like the fast charging. The only bad thing is the phone didn't come with a charging brick.
Written by a customer while visiting Samsung US
Posted by: S25Fan
Expertise:Expert
Verified Purchase:Yes
The changes in the Studio app was bummer. I used to love the Studio app since I do a lot of video editing but the new version of Studio now has less music option no longer have the ability to mix the volume sound of video and music
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hi there S25Fan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall enjoying the enhanced features and usage of your new phone. We have provided a link to the complete manual for your device to discover the ways you can use Galaxy AI to best edit your videos. We have also shared a link to the Samsung Support Team to offer additional assistance if you are seeking specific functionality. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US