Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,995 Reviews)
Rating breakdown 26,995 reviews
5 Stars
23,188
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung s25 ultra
on July 5, 2025
Posted by: Stephieq
[This review was collected as part of a promotion.] The Samsung S 25 Ultra is a powerhouse—stunning display, pro-level cameras, ultra-fast performance, and all-day battery. Truly the best flagship phone on the market!
Value
5
Written by a customer while visiting Samsung US
Posted by: theFallenMarvel
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
While having great camera features and bolstering the latest processor, everything else feels like it's the same or a step back in some cases. The S-Pen was downgraded, the rounded frame seems to give you less real estate with the screen, and it overall just doesn't feel like an upgrade. If you already have a S24 Ultra, hold on to it. This may be a solid choice if you are a couple of generations back, but then again, so is the S24 Ultra. 🤷🏿♂️
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hey there TheFallenMarvel, we appreciate you taking time out of your day to share feedback on your Samsung Galaxy S25 Ultra. We understand how important it is to you to feel you have made a good investment in your chosen device. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also provided a link to the full device manual to help you discover new features and best align your device to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better them all galaxy
on July 5, 2025
Posted by: Spouse
[This review was collected as part of a promotion.] My girlfriend had a Samsung A5 n she thought it was the best ph Samsung ever mad it was funny
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S25 Ultra 1T.
on July 5, 2025
Posted by: ANDRE
I don't know what's going on, but my S25 Ultra 1T constantly freezes... and it's always hot, very hot!!!
Response from Samsung USBy R&R Team, July 8, 2025
Hi Andre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a few articles to help you resolve the experiences you mention with the temperature and freezing of your device. We have also provided a link to the Samsung Support Team and warranty information if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
A Truly Next-Gen Experience with Galaxy S25 Ultra
on July 5, 2025
Posted by: TechSavant25
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has exceeded my expectations in almost every way. From the moment I started using it, the performance was incredibly smooth-thanks to the powerful processor and seamless software optimization. The display is absolutely stunning with its crisp resolution and vivid colors, making video streaming and gaming a joy.
What really stands out is Galaxy Al. It enhances productivity features like real-time language translation, smart photo editing, and intelligent suggestions across apps. I've used Galaxy Al to transcribe meetings, edit images with precision, and even summarize long articles, all directly from my phone. It trul like having a digital assistant tailored for cy. The camera system is unmatched-capturing detailed photos even in low light. The 200MP sensor and enhanced night mode make it ideal for content creators. Battery life is solid and easily lasts a full day even with heavy usage.
Overall, the S25 Ultra is a perfect blend of style, intelligence, and performance. Highly recommended for power users and tech enthusiasts alike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product really does have great features
on July 5, 2025
Posted by: Monkenutz
[This review was collected as part of a promotion.] The s25 ultra is a the greatest most powerful portable electronic I've used so far great. Ultra fast and reliable for all my uses for example AI when ever I take photos and use Ai to identify what im looking at. Sound quality for music and videos as well as phone calls. This thing is truly an all in one device that helps me get through the day and the battery life has been exceptional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to figure out and use
on July 5, 2025
Posted by: Papa73
[This review was collected as part of a promotion.] Galaxy AI is always listening and almost suggests what I am thinking before I even mention it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best i love it
on July 5, 2025
Posted by: Kongking
[This review was collected as part of a promotion.] Samsung is the best bell for business credits for business credits and restaurant in the dollar market for business credits to sing and restaurant in pa la champs
Value
5
Written by a customer while visiting Samsung US