Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,995 Reviews)
Rating breakdown 26,995 reviews
5 Stars
23,188
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The cell phone is really strong, excelent quality
on July 6, 2025
Posted by: djpf28
[This review was collected as part of a promotion.] Excelent quality materials, cell phone, screen are very strong, it is so fast, stable software. The best I have had, also Galaxy AI is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phonenis great, haven't really found any negatives
on July 6, 2025
Posted by: Tsdhvac
[This review was collected as part of a promotion.] The galaxy a.i works great. The phone has more features than u can possibly want. Battery is good .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on July 6, 2025
Posted by: Kestrel
[This review was collected as part of a promotion.] It's very light and premium feeling. Beautiful display, great speaker and battery life. I looove the pen. And new Galaxy AI is real nice for simple photo editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice at First...
on July 6, 2025
Posted by: Lexie
from Ohio
Expertise:Intermediate
I really liked this phone at first, but I have only had it for about 5 months and the camera is already messed up. I haven't dropped it, no water damage, etc. and when I zoom in or out on the camera, it gets distorted and starts making this funny noise. Very disappointing
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi Lexie, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your new device is not operating as intended. We have provided links to the Samsung Support Team and the warranty information for your device. Our team of experts can work with you directly to review all options to resolve this matter with the camera of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 6, 2025
Posted by: SorayaR
[This review was collected as part of a promotion.] " Galaxy AI" am so crazy about this phone. I purchase it on 7-6-25 and I couldn't be more happy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love my galaxy phone
on July 6, 2025
Posted by: D4u420
[This review was collected as part of a promotion.] Galaxy ai is off the chain it helps me everyday in some way or another.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on July 6, 2025
Posted by: Lonewolfj23
[This review was collected as part of a promotion.] Work use and text my family to make sure they have any additional information about me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good performance, Sufficient AI Tools, Smooth Look
on July 6, 2025
Posted by: SamsungGalaxyAIs25Fanatic
[This review was collected as part of a promotion.] Galaxy AI provides an example of efficacy for all devices and how their models should be. It is a leading role model for the newest of devices, especially Samsung devices. This is a really adequate device for all purposes. I use this for everyday things. This phone, at the tip of your fingertips, tops at one of the most useful devices of 2025. Without it, the AI infrastructure wouldn't be the same, and might be behind if it were to exist on any other device. This device functions so good for calls, Gemini, AI, Galaxy AI, Chrome, movies, gaming, TV, miscellaneous, etc. On a physical note, the device poses a smooth look and finish to it, making it look good even without a phone case. It is a very spacious screen topped with the smoothest of screens. Screen protector application is one of the reiterate experience to those who own this device. This is guaranteed a really worthy experience for those who are looking forward to purchase this device and it's upcoming devices. The Galaxy AI infrastructure is really one of the state of the ark developments ever in the history of Samsung. It really upgrades and elevates the definitions and expectations of what a device is these days. Not to mention the fact that Gemini as an addition is really smart and very efficient and adds on to all Android devices in general. It is very reflective of how developed technology can be and how it manifests in our everyday phones. The mobile devices are not the same after this release of this AI.
Value
4
Written by a customer while visiting Samsung US