Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(19,638 Reviews)
Open Ratings Snapshot
Rating breakdown 19,638 reviews
5 Stars
16,925
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product. 
(
784 out of 918
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone
on October 11, 2025
Posted by: Josec1539
[This review was collected as part of a promotion.] I use my s25 ultra as my personal phone and also for work.
I found out quickly that i am a oower user and needs the speed and functionality that it provides.
It is compatible with all my samsung tvs and all my windows devices.
I've used the Galaxy ai snce it came out abd have been impressed with the better results i receive.
I would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung ultra so far.
on October 11, 2025
Posted by: GalaxyRBest
[This review was collected as part of a promotion.] Galaxy AI works perfectly on this phone. Like all the feature far and hope to see more in future. Originally with Android 15/UI 7 and recently upgraded to Android 16/UI 8 without any issues. Much better experience then I had with my s22 ultra, which did not work right after an upgrade. Performance and battery is great on the s25 ultra and hope to have this for a few years. I use my phone for both personal and work so it must be dependable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 is the most advanced Mobile and software at al
on October 11, 2025
Posted by: SimonAZE
[This review was collected as part of a promotion.] The Galaxy S25 isn’t just another smartphone — it’s the future in your hand. Every detail, from its lightning-fast processor to its adaptive AI, feels purpose-built to keep up with you. The display is pure brilliance, the kind that pulls you into every photo and moment with breathtaking clarity. Its camera doesn’t just take pictures; it captures emotions, colors, and stories in a way that feels almost alive. Wrapped in a sleek design that blends power and elegance, the S25 isn’t chasing trends — it’s creating them. This is what happens when technology meets intuition.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to set up
on October 11, 2025
Posted by: Jameson76
from Wisconsin
Expertise:Intermediate
Transfer & set up was so easy. All of my devices connected easily, never missed a beat. I bought my phone unlocked, no carriers. I do use us cellular though. Camera is amazing, battery life is great, even with game play.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Constantly impressed with this line
on October 11, 2025
Posted by: Gage5150
[This review was collected as part of a promotion.] I'm excited to share my thoughts on the Galaxy S25 Ultra 5G plus; it's truly a remarkable device. The phone is built to handle any task, ensuring smooth performance every time. From its powerful processor to its stunning display, this phone is designed to impress. I appreciate its advanced features that cater to both professional and personal use. I believe it's an investment in reliability and innovation. I'm confident that the S25 Ultra 5G plus won't disappoint, making it a top choice for anyone seeking a premium smartphone experience. #GalaxyS25Ultra #Smartphone #TechReview
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone takes amazing photos
on October 11, 2025
Posted by: Lovehurts
[This review was collected as part of a promotion.] I absolutely love my Galaxy AI phone. It takes amazing pictures. When you listen to music the speaker sounds good. I do most of my work from my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost Perfect Phone
on October 12, 2025
Posted by: TechHippy
[This review was collected as part of a promotion.] If you're looking for a Solid Reliable and Powerful yet simple phone then the S25 Ultra should be on the list. Same great features as the predecessors except with one small yet so noticeable flaw. S Pen is not bluetooth so you lose the remote control features for taking pictures that are usually hard to take with timers. Other than that great phone for any level and age users.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S25 Ultra bumps!
on October 12, 2025
Posted by: Jrawk1277
[This review was collected as part of a promotion.] Galaxy ai is a very cool thing, love my newer s25, makes taking photos and many other tasks so completely easy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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