Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(5,507 Reviews)
Open Ratings Snapshot
Rating breakdown 5,507 reviews
5 Stars
4,719
4 Stars
657
3 Stars
89
2 Stars
20
1 Star
22
82%of customers recommend this product. 
(
106 out of 130
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Amaizing phone
on February 16, 2025
Posted by: ElMestre
[This review was collected as part of a promotion.] Fascinating. Its elegant and modern design captive from the first moment. The performance of the phone is really impressive, allowing for smooth and efficient multitasking. The camera quality is exceptional, capturing sharp, vibrant images. Undoubtedly, this device offers an exceptional combination of style and functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has high resolution, fast processor
on February 17, 2025
Posted by: Ber147Gem
[This review was collected as part of a promotion.] I use my samsung device for different purposes; call & text ,email, social media, financial activities, work duties ...etc
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My s25 ultra
on February 17, 2025
Posted by: JulithLP
[This review was collected as part of a promotion.] I loved it, I just wish the s pen had Bluetooth.
I love my new Phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra Greatness
on February 17, 2025
Posted by: SpiritS23
[This review was collected as part of a promotion.] I love the new audio eraser! It's an excellent editor that has saved alot of my great videos by taking out certain unwanted background noise and I couldn't be more thankful! I also really love now brief telling me about my day and letting me know past picture memories while also reminding me of family and friends birthdays! Im very impressed with this phones design and the camera . The camera with the extra 50 mega pixel ultra wide really sells the picture quality. I've taken amazing pictures of my animals ! Lastly I really enjoy the music search. Im constantly trying to grow my music Playlist and when im out and about and hear a song I enjoy i never have to just wonder what song it is bc my phone will locate the song thats playing within seconds. This phone can really do it all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feels very high quality
on February 18, 2025
Posted by: Mattnremi1123
[This review was collected as part of a promotion.] I upgraded from an s23ultra and this phone just feels more substantial and has better hand feel. Great quality phone, camera, and seamless actions across apps.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a great upgrade
on February 18, 2025
Posted by: Marcos
[This review was collected as part of a promotion.] This new phone is insanely fast, with Seamless actions across apps. Everything done is Now brief. In reality, I use it as a computer more than a phone... watching sports, playing games, and streaming all types of comedy videos... as well as watching instructional videos.
I really like the fact that it hooks to android audio work no issues.... I'm sure that if I wanted to, I could have the s25 ai write this review, but it would be so perfect that no one would think it was real. Ha ha ha.
Enjoy your new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not very "ultra"
on February 18, 2025
Posted by: Zakear
[This review was collected as part of a promotion.] It's nice but the safe approach is getting stale. Removing features while not adding any being the main problem. I love Samsung I've have several products but this year has underwhelmed me. Add an under screen camera, faster charging, qi 2 charging without accessories at the minimum. Other then that it's solid. The OS changes leave some things to be desired and a way to up the brightness to max without sunlight needed would be nice.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 18, 2025
Hey Zakear, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your device is to you every day and wanting the best possible experience and usage every day. We appreciate you sharing your desire for specific features as we continuously innovate our product line to meet and exceed the expectations of our customers. We have provided a link to the full device manual to help you specifically with the display settings of your device. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone, but not revolutionary
on February 18, 2025
Posted by: NewS25U
[This review was collected as part of a promotion.] Great screen for streaming videos outside. Not noticably different from the S23 Ultra that I traded in. AI features seem helpful and maybe with more use they will become a differentiator.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 18, 2025
Hey NewS25U, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the enhanced display quality especially during your streaming. We have provided a link to the full device manual to assist you in your discovery of the additional features of Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions and offer one on one assistance with any of the features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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