Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,157 Reviews)
Rating breakdown 7,157 reviews
5 Stars
6,121
4 Stars
846
3 Stars
113
2 Stars
39
1 Star
38
78%of customers recommend this product.
(
144 out of
185)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This product has great battery
on February 12, 2025
Posted by: SQUIRT
[This review was collected as part of a promotion.] Seemless action accross apps, great photos,loads of memory, great for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A phone just like all the others, unfortunately
on February 12, 2025
Posted by: WDE33
from AZ
Expertise:Expert
THEY FORCE YOU TO USE THE APP SCREEN IN VERTICAL MODE ALPHABETICALLY now not leaving an automatic sort function while viewing the app drawer horizontal. Trying to return to a horizontal app drawer means custom sort or you moving every single app where you want them. Lame that they changed that after a dozen yearsthe other way. The exact opposite of every Samsung before this. ALMOST ALL GOOD LOCK (HOME UP, NAV UP) DO NOT WORK so we can't fix the app drawer problem or customize away the forced nav bar hint as if we dont know where the bottom of the screen is. IVE HAD EVWRY RELEASE SINCE THE S2 EPIC 4G TOUCH AND THIS FEELS LIKE AN UPGRADE TO REMOVE FEATURES to mimic another cetain company device all the way down to the physical design of it. Feels good and snappy bit the one UI7 is not that great. Also assistant is what you want to use for your phone to actually do things for you the gemini ad thing is just an ad. Most of the time the gemini tells me he doesn't know how to do that yet (if I ask to open an app, for instance).
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R Team, February 14, 2025
Hey there WDE33, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is to have a device that is not operating as expected or intended. We have provided a link to the full device manual to help you with the Auto Rotate settings, and app layout you mention. We have provided a link to an article to assist you at your convenience with the apps you mention not functioning properly. We have also provided a link to the Samsung Support Team to assist you with the Gemini features you mention causing frustration. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A big upgrade for me as a Note10+ User
on February 12, 2025
Posted by: Sully
from Berlin
Expertise:Intermediate
Samsung has always been a reliable companion for me, after almost 7 years of Note10+ upgraded to S25u , that is a huge jump for me with S25u. Won't be needing to upgrade, fully satisfied until Samsung comes up with another next level Flagship in the coming years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm not leaving Samsung again!
on February 12, 2025
Posted by: Luis01
[This review was collected as part of a promotion.] Try another brand for 2 months and it was not a good option, I was eager for the new S25 Ultra to go on sale because the smartphone I had left a lot to be desired, the S25 Ultra is another level, at the time of loading the apps it took absolutely nothing, in photography there are many options to achieve the quality you need, the connectivity between Samsung devices is incredible, the whole interface is much more comfortable to play, work or even to watch videos or listen to music, I never leave Samsung again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Bluetooth on S pen
on February 12, 2025
Posted by: Poleon
[This review was collected as part of a promotion.] I just like that the s pen doesn't have Bluetooth!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth from the inside out
on February 12, 2025
Posted by: ColungaStrong
[This review was collected as part of a promotion.] I've experienced every Samsung Edge, Note, and Galaxy Series device that has existed. I will admit, I was pretty stuck on the S23 Ultra until now. The S25 Ultra is seriously effortless. Samsung finally got it right. The new feature, "Now Brief," is brilliant and exactly what is needed in a fast-paced world. With "Now Brief," I get a short but accurate summary of all important notifications without having to do the work myself. The camera is miles above the rest for someone like me who dabbles in photography. And don't get me started on the battery. I was so disappointed with battery life until now. I'm so accustomed to my battery being at 50% by 10:00 a.m. that I find myself plugging in my S25 and realizing it's only at 92%. Yes, it's night and day, to say the least. I could go on and on, but I won't. If you are considering the Galaxy S25, well, like Nike says, Just Do It!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a very nice and elegant design very nicee
on February 12, 2025
Posted by: Eblock
[This review was collected as part of a promotion.] It has very important features, especially everything that has to do with Artificial Intelligence. In addition, it allows me to do a lot of my daily work on the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flat display panel - I love it.
on February 12, 2025
Posted by: KenR
from Virginia
Expertise:Intermediate
I had a little buyer's remorse after ordering my new Galaxy S25 Ultra. Viewing some of the comparison reviews between the new release vs. my Galaxy S22 Ultra, I didn't see too much to get excited about. While there are plenty of new features on the S25 Ultra, there was nothing flashy or monumental about the upgrade. Nothing that I couldn't live without. It took about 3 hours to transfer 400+ GB of data from my old phone, but the process was easy and worked flawlessly.
Now that I have the new smartphone in-hand and my data transferred, I'm feeling considerably better about my purchase. I went with the 1TB of storage version. My old phone was maxing out storage. Now I have plenty of space. So that's a big plus. But I think the biggest improvement for me is simply the flat display screen on the S25 Ultra. The S22 Ultra had the significantly rounded edges and I was always launching something unintended as a result of accidental touches. This flat screen really works for me.
So while the new phone isn't a huge upgrade from my old phone -- most of what I do with my phone hasn't changed much. But I do like the new phone. It's subjective, I know, but it just feels good in the hand. I like the design and I'm sure that I will enjoy learning new features that I am unaware of. They gave me a good price for trading in my old phone - so, all-in-all - no regrets. I'm glad that I upgraded.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US