Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
One Thing from Being the Best Phone I've Ever Used
on July 22, 2025
Posted by: Goozer84
[This review was collected as part of a promotion.] When I say one thing away from being the best phone I've ever used I truly mean that. My Galaxy S25 Ultra allows me to seamlessly switch between my Google assistant and Galaxy AI for whatever reason I need to use either or for. I watch a lot of YouTube videos and videos online and talk on it quite a bit. It also has the most memory on a phone that I've ever had that I will never come close to using up which is great. I'd say I'm a pretty avid user and that the battery lasts a good while so I have no complaints there. It's definitely the fastest phone I've ever had and they finally got the size right and the shape right if it's good in the hand and it doesn't weigh down my pocket when I'm not using it. The S25 Ultra is also very customizable you can dang near do anything you want to with whatever screen, ringtones, colors etc. Getting back to the one thing I mentioned at the beginning and that is occasionally I mean sparingly it's probably happened three or four times or four or five times maybe since I've had the phone which I got when it come out I pre-ordered it and that one thing is in the upper left of the phone it gets warm sometimes don't know what causes it or why it does it but that's the one thing. I fix it by shutting my phone off for a minute or so and it seems to fix it every time not sure what it is but that's the only thing that I really have a problem with with this phone
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi there Goozer84, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing capabilities and features of your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to the Samsung Support Team if this experience continues, or you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Very happy I switched back
on July 22, 2025
Posted by: Stephanie
[This review was collected as part of a promotion.] I had an older version of the Note a few years ago and had to switch when I changed carriers to a regular Galaxy device. I missed the pen functionality so when it was time to upgrade, I went back to the ultra. I am slightly disappointed in a few feature changes in the s pen but overall I still prefer the ultra over the regular Galaxy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply awesome
on July 22, 2025
Posted by: Danthony
[This review was collected as part of a promotion.] Phone is extremely fas1t e11asy to use; the A.I is next level.
The S-pen works and operates better than previous versions. Audio and video is next level too. The ability to record a video in a place where high wind is prevalent or moving car etc. The option to lower the wind that the audio picks up and literally just mute it out the video is neat; with additional features that does the same with voice, music or anything that the audio picks up, the A.I differentiates the audio and gives you a volume bar to either increase, voices, music, wind level. It's dope as hel
The S-pen works and operates better than previous versions. Audio and video is next level too. The ability to record a video in a place where high wind is prevalent or moving car etc. The option to lower the wind that the audio picks up and literally just mute it out the video is neat; with additional features that does the same with voice, music or anything that the audio picks up, the A.I differentiates the audio and gives you a volume bar to either increase, voices, music, wind level. It's dope as hel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply one of the best.
on July 22, 2025
Posted by: R3ggie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra with Galaxy AI has become an indispensable personal assistant. Note Assist summarizes recordings and organizes notes, while Writing Assist refines writing. Browse Assist translates and summarizes web pages, and Circle to Search provides instant information. For entertainment, Generative Edit removes unwanted objects, Photo Assist enhances images, and Auto Trim creates highlight reels. AI optimizes gaming performance for smooth gameplay. I've been using this phone consustently for , over three months now, and the only real downside is that some apps could be better. They crash and lag sometimes, even though they're not third-party apps. Overall, the device is capable of enhancing productivity, and creativity, in any daily life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mohit
Verified Purchase:Yes
Amazing Phone. It was a gift for my wife and she absolutely loved it.
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast!
on July 22, 2025
Posted by: Sheeno
[This review was collected as part of a promotion.] The Samsung Galaxy s25 ultra is very fast compared to my previous phone. Lots of cool new features. Graphics are amazing and the pen is just an added bonus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 22, 2025
Posted by: Skii88
[This review was collected as part of a promotion.] Coming from a s22 ultra this is everything I needed in a phone for years to come.. simply amazing galaxy AI is pretty useful depending on your usage but has its uses
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the cameras!
on July 22, 2025
Posted by: MichiganDrift
[This review was collected as part of a promotion.] Just got the Samsung Galaxy S25 Ultra with the Galaxy AI. It's amazing so far. The camera features I've tried so far are great! Took a picture in a dim room without flash and it came out crystal clear! I can't wait to try the other features of the camera. Setting everything up had been a breeze. And the UI looks amazing. I cannot wait to see what this phone can do!
Value
5
Written by a customer while visiting Samsung US