Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,630 Reviews)
Rating breakdown 19,630 reviews
5 Stars
16,917
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
779 out of
913)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
I love my Samsung S25 Ultra; it's a great phone.
on October 7, 2025
Posted by: Smurfette73
[This review was collected as part of a promotion.] I really enjoy my Samsung phone and all the new features it offers. The AI capabilities are taking me a little time to get used to, but like anything else, it’s important to learn all the functions available. For instance, the updated camera allows me to insert different backgrounds or erase ones that I don’t want or need.
I also appreciate how I can organize important documents by working with different files on my phone. Additionally, I use it for gaming and occasionally to watch a movie. It’s a wonderful phone, and I can’t wait until I can upgrade to the newest version to see all the new features they’ve added. Ee all the new features they’ve added.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Smurfette73, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your new device. We have provided a link to the Samsung Support Team if you are still having some adjustment time with your new device, and have questions about any of the features. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on October 7, 2025
Posted by: Fostey
[This review was collected as part of a promotion.] I really like this phone. I switched from the Google Pixel 9 pro and have been a pixel fan for my last 5 phones. Before that I was a Samsung fan. I originally picked the pixel for a clean UI and the photo editing software that was built in. I find the s25 ultra to be the same size, lighter, with more personalization features. I'm still getting used to it, but so far it's a high quality device and I got it with a great promotional offer. The new galaxy ai features are incredible.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Fostey, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We know that changing manufactuers can come with an adjustment period. We have provided a link to the manual for your device to help you discover all of the amazing capabilities, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat for any questions you may have. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
“Samsung S25 Ultra: Power meets perfection.”
on October 7, 2025
Posted by: Op420ie
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse — not just for everyday users, but especially for small business owners who rely on their phones for content creation, communication, and productivity.
The camera system is where it truly shines. With its upgraded quad-lens setup, every shot looks crisp, vibrant, and professionally detailed. The 200MP main sensor captures incredible clarity, even in low light, while the AI image processing makes photos and videos pop without needing editing. For entrepreneurs creating content for social media or client portfolios, the S25 Ultra can easily replace a dedicated camera. The zoom is mind-blowing — clear, stable, and sharp even at high magnification.
Ease of use is another standout. Samsung’s One UI is smooth and intuitive, making it easy to jump between apps, take notes, record videos, and manage projects. The S Pen adds precision for editing photos, signing documents, or jotting quick ideas on the go — something small business owners will love for efficiency.
Battery life is reliable enough to last through long workdays, and charging is lightning fast. The build quality feels premium yet durable, making it both stylish and professional for any setting.
Overall, the Galaxy S25 Ultra is more than just a smartphone — it’s a business tool, a creative companion, and a productivity machine all in one. For small business owners who need performance, reliability, and an unbeatable camera, it’s worth every penny.
Opie
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this device is amazing
on October 7, 2025
Posted by: Superboof
[This review was collected as part of a promotion.] The new phone's design is truly remarkable, showcasing sleek lines and an elegant finish. Its camera system captures stunning photos and videos, bringing memories to life with exceptional clarity. The integration of galaxy ai enhances the overall user experience, streamlining tasks and providing intelligent assistance. The device's powerful performance handles demanding applications and games effortlessly. Overall, it is an outstanding phone that pushes the boundaries of innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 7, 2025
Posted by: Brett67
[This review was collected as part of a promotion.] This phone has truly exceeded my expectations with its remarkable speed and efficiency. The user experience is consistently smooth and responsive, making navigation a breeze. I'm particularly impressed with the innovative features like the Galaxy AI, as it has greatly enhanced the overall functionality. I've found this phone to be an invaluable tool in my daily routine, I can't imagine going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
s25 Ultra is a Nice, good & reliable device.
on October 7, 2025
Posted by: Gregoryss25Ultra
[This review was collected as part of a promotion.] I originally owned the s22 Ultra & before that s20 FE. I can honestly say I believe the s22 was the game changer since the jump from s8, 9 & 10. The s22 was truly innovative. In EVERY way shape & form. Why did I wait so long to upgrade. Simple. NOT enough innovation from product to product. Meaning s23/s24. Why did I wait? To reasons: Same product, different name & if it's not broken, don'tfix it.(charging wear & tear - was only issue). Now that I have the s25 Ultra. I find it durable, reliable & fast. I like it - alot. Is there alot of difference between the two?? Not really, AI is stronger, overall speed is fantastic, 12 gigs of RAM, is better than 8 any day of the week & finally loyal (if that makes sense). I like the product & have referred others to it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is beautiful
on October 8, 2025
Posted by: Dwilks67
[This review was collected as part of a promotion.] Everything is great about the phone. It works fast and the Ai is is excellent. The picture quality is beautiful. It takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful upgrade
on October 8, 2025
Posted by: Butters2140
[This review was collected as part of a promotion.] Typical Samsung powerhouse with the addition of AI making tasks much more interactive. From call assist to note assist to draw assist, you have the virtues of technology in your hands. Imo, they should have kept the Bluetooth on the S pen but otherwise, definitely worth the upgrade from the S22 ultra. If you're in the eco system, it's a no brainer
Value
5
Written by a customer while visiting Samsung US