Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,214 Reviews)
Rating breakdown 27,214 reviews
5 Stars
23,330
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Rt28
from Chicago, Illinois
Expertise:Expert
Verified Purchase:Yes
The phone is a great improvement in design and camera. The software is absolutely reworked and smooth as butter. Overall not much to say about this phone other than it’s top of the line flagship with an amazing camera, design and software.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the canera!
on July 23, 2025
Posted by: Skipper
[This review was collected as part of a promotion.] Love the camera! The size, speed and camera on this phone are great!
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hey Skipper, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the amazing camera of your new device. We have provided alink to the full device manual to assist you in discovering the features of Galaxy AI that can help you edit your photos and videos like never before. We have also provided a link to the Samsung Support Team to offer their expertise if you ever have questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is made for a tech savy person
on July 23, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Galaxy S25 Ultra: Built for the Tech-Savvy
The Galaxy S25 Ultra is a powerhouse designed for tech enthusiasts. It features the Snapdragon 8 Elite chip and is packed with AI-driven tools, making it perfect for those who love pushing their device to the limit.
With Gemini AI built-in, you can perform cross-app tasks with a single voice prompt, get real-time assistance through your camera, and even summarize YouTube videos or documents instantly. It works seamlessly with Google apps and Samsung Notes, letting you schedule, compose, and manage tasks effortlessly.
The phone also includes Galaxy AI features like:
Live Translate & Call Transcript (20+ languages)
AI Text & Writing Tools across any app
Generative Photo Editing and Sketch-to-Image
AI-enhanced Search and ProScaler for image upscaling
Audio Eraser to clean up video sound
It comes with 7 years of software updates, Knox Vault security, and on-device AI processing to protect your data.
For anyone who wants an intelligent phone that works like a personal assistant, the S25 Ultra is the ultimate smart companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Stellar Product from Samsung
on July 22, 2025
Posted by: SuzkaCA
[This review was collected as part of a promotion.] Samsung products consistently provide superior quality, excellent functionality, and overall value. Like many folks I spend probably too many hours daily enjoying the large screen for shopping, messaging, gaming, streaming, calculating, taking photos and videos, reading, and sometimes even calling! This is my third Samsung phone; why would I choose any other? I look forward to many years with this phone, as it may take me just that long to learn all the great features contained in this marvelous device! Another home run for Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra** is seriously impressive
on July 22, 2025
Posted by: Mcas112
[This review was collected as part of a promotion.] The **Samsung Galaxy S25 Ultra** is seriously impressive. I’ve been using it for a little while now, and it’s hands down one of the best phones I’ve had. The thing that stands out to me most is the **Galaxy AI** feature. It’s kind of like the phone just *gets* you. It learns your habits and helps optimize everything — from battery life to performance — without you even noticing. Whether I’m gaming, scrolling social media, or just watching videos, the phone always runs smooth, and it lasts longer throughout the day than I expected.
The **camera** is next-level too. The 200MP sensor sounds like overkill at first, but when you start snapping photos, you realize how much detail it captures. Even in low light, the pictures come out looking amazing, and the AI helps sharpen them up even more, so you don’t need to fiddle with settings. Honestly, I don’t have the best photography skills, but this camera makes me look like a pro.
Performance-wise, this phone doesn’t lag. The screen is super smooth, with a 120Hz refresh rate, so scrolling feels fluid and natural. It’s perfect for gaming or watching high-quality videos. You can really tell they’ve put a lot of thought into making everything feel seamless.
The **battery life** is another big plus. I’ve had phones before that start dying by mid-afternoon, but the Galaxy S25 Ultra lasts all day no problem. And if I do need to charge, it’s pretty quick.
Overall, the **design** is sleek and premium. It’s got that futuristic vibe without
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 22, 2025
Posted by: Melagirl
[This review was collected as part of a promotion.] Love this phone it has so many ways to keep me on track and the AI is more intuitive than I expected and really fun to draw with the assit mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 22, 2025
Posted by: Vira81
[This review was collected as part of a promotion.] Great phone to use love the camera. Love the color and screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great in feature
on July 22, 2025
Posted by: Luffy23
[This review was collected as part of a promotion.] It's impressive how the device showcases a sleek design with its smooth surface. The camera system appears to capture images with remarkable clarity and detail. Furthermore, the display provides vibrant colors and an immersive viewing experience. Additionally, the performance seems to be exceptionally fast and responsive for various tasks. Overall, the device appears to be a strong contender in the current market.
Value
5
Written by a customer while visiting Samsung US