Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,992 Reviews)
Rating breakdown 26,992 reviews
5 Stars
23,185
4 Stars
2,988
3 Stars
514
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy AI actually surprised me
on July 22, 2025
Posted by: Moishe
[This review was collected as part of a promotion.] Wasn't expecting much from Galaxy AI when I first got the S25 Ultra. I figured it would be another one of those features that sound cool but never get used. But I was wrong. I actually use it. It helps clean up my notes, summarizes things clearly, and the live chat translation from English to French is smoother than I thought it would be.
The phone itself is strong. I use it every day for work, watching videos, and editing. The screen is sharp and bright, and I can run multiple apps without slowdown. Battery life holds up easily. Speakers are loud and clear. The camera? Insane. People ask me what camera I’m using it's just the phone.
If you're a Samsung fan, this one really feels complete.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Epic! Unbeatable!
on July 22, 2025
Posted by: VampyreMan
[This review was collected as part of a promotion.] This S25 Ultra is a absolute masterpiece! It's processing speed, picture quality, camera quality, Galaxy AI, Functionality, smoothness, connectivity and reliability just to name a few things, are flawless. Cannot be beaten on its flagship level. Keep up the great manufacturing and support!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra–Power, Precision, and Perfection
on July 22, 2025
Posted by: Uniqueboyzz
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a true masterpiece in every sense. From the moment you unlock it, you're greeted with a vibrant 6.9-inch Dynamic AMOLED 2X display that delivers unmatched clarity, brightness, and fluidity. Whether you're streaming, gaming, or editing, the visuals feel immersive and lifelike.
Powered by Samsung’s most advanced processor and AI optimization, this device performs flawlessly under any workload. Multitasking is seamless, app response is instant, and graphics-heavy tasks are handled with ease. The AI intelligently adapts to your usage, extending both performance and battery life smartly.
Its 200MP main camera captures breathtaking detail, and the improved low-light technology delivers sharp, vivid photos even in darkness. The zoom and ultrawide capabilities add professional versatility, while 8K video with stabilized capture redefines mobile videography.
The battery easily lasts through the day, and fast charging is incredibly efficient. Security, too, is rock solid with Samsung Knox and on-device AI privacy tools.
The S25 Ultra’s elegant design, refined software experience, and intelligent features make it more than a phone—it’s a futuristic tool crafted to elevate your daily life. Samsung has once again raised the bar in innovation, and this device stands as a shining symbol of that vision.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best ever.
on July 22, 2025
Posted by: JNS25ultra
[This review was collected as part of a promotion.] The best phone ever.
My has been used this phone for a long time. And it's the best of the best. I always use a samsung phone
My has been used this phone for a long time. And it's the best of the best. I always use a samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about Samsung devices
on July 22, 2025
Posted by: MaryJane
[This review was collected as part of a promotion.] Samsungs is what I mainly have I don't like to use any other products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the year
on July 22, 2025
Posted by: CJNINJA007
[This review was collected as part of a promotion.] Best display, and processor. The anti reflective coating on the screen is the best. And the S pen makes this phone the best phone of the year for power users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top-notch
on July 22, 2025
Posted by: Thoreshoes
[This review was collected as part of a promotion.] Started using galaxy AI and I'm impressed with its capabilities thus far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Jury Still Out
on July 22, 2025
Posted by: 17yankee
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25Ultra for the better phone and the Galaxy AI features. So far, I haven't seen much difference between the models. I suspect Im not yet using/aware of all of the features of this new one.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hi there 17yanKee, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that it can take time to discover thenew features, and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you with this exploration, and another to the Samsung Support Team to help answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US