Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,415 Reviews)
Open Ratings Snapshot
Rating breakdown 30,415 reviews
5 Stars
26,036
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great device!
on August 22, 2025
Posted by: GalaxyFirefly
[This review was collected as part of a promotion.] First, purchased the device for a better camera. Second, was excited to check out the AI features. Super entertaining!
Overall I really love this phone. Ease of setup was excellent, and look forward to what Samsung has to offer in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Galaxy S25 Ultra
on August 22, 2025
Posted by: Ray2Shop
[This review was collected as part of a promotion.] I use my phone for everything including Church service to record our services. This the best phone I've ever had. Great job on the design and software. I love the moon shots.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE ALL OF THE FEATURES THIS PHONE OFFERS.
on August 22, 2025
Posted by: PreciousBoo
[This review was collected as part of a promotion.] I use my device for picture taking, games, and just talking or texting others. I love my Samsung products. There are so many things about the Samsung that I love, but the camera on the last 2 phones were amazing with the clarity and accuracy of the photos. I'm still learning how to use some of the features worth my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Boss Level Phone
on August 22, 2025
Posted by: KToneProd
[This review was collected as part of a promotion.] This phone is next level! Its lighter than the previous s24 ultra with slightly more screen. The Galaxy AI feature helps with call assist.to make your voice clear. Also great for sketching and note taking. One UI 8 beta works great so I can't wait for the final stable version. I also have the 1tb model so I won't run out of storage anytime soon! Super fast processor allow for smooth gaming as well as video editing and processing. Galaxy AI also helps with the camera to enhance your photos. If you need any other phone than this, then you really are doing too much! Samsung does it all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Topnof the line phone
on August 22, 2025
Posted by: FreddyDMV
[This review was collected as part of a promotion.] This phone is an absolute beast, seriously impressive from the moment you pick it up. The camera takes photos that will blow your mind, with insane detail and vibrant colors. Plus, the battery life is a champ, easily lasting all day even with heavy use. And the Galaxy AI features? They take the whole experience to the next level, making everything smoother and more intuitive. Overall, it's a top-tier phone that's worth every penny!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on August 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] After using it for 6 months, I don't have much complaints about it for my daily use. From time to time I'll have to restart the phone due to some apps malfunctioning such as sound is still playing when app is forced closed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse Phone, Best of Best
on August 22, 2025
Posted by: Sugi97
[This review was collected as part of a promotion.] I'm often asked about phone brands and phone models by friends, family, and colleagues. When asked what phone I would recommend to people, I always turn to the 25 Ultra! It's got a big screen and yet still feels good in the hand. Storage, audio, and camera quality are not sacrificed on it like other phones I've seen. You get all the bells and whistles you could possibly need, including Galaxy AI for photos and messaging. And the color themes available are such beautiful blues and silvers, you can't help but fall in love with this powerhouse. Samsung Smart Switch makes it easy to keep absolutely everything you need or want from your old phone, too! I cannot recommend this phone enough.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is fast it does its job pretty good
on August 22, 2025
Posted by: Brandon4511
[This review was collected as part of a promotion.] What I like about the devices how fast the processor is the non glare screen is amazing charge speed is okay but the AI features are let down and speech to text is way worse than my Google pixel 6 but overall I'm satisfied if they can improve some of the features
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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