Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,744 Reviews)
Rating breakdown 15,744 reviews
5 Stars
13,589
4 Stars
1,701
3 Stars
282
2 Stars
87
1 Star
85
83%of customers recommend this product.
(
495 out of
597)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Kyleigh l
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
Phone is not too big, but the screen is amazing. The camera is HUGE upgrade from the 23+ I had. Very excited to use it at the next concert. The pen is a nice touch, especially when I have press ons glued on, and I need that extra precision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for photos/videos and editing
on August 25, 2025
Posted by: MailmanEd
[This review was collected as part of a promotion.] I upgraded to the 25 ultra after I broke my 24. So far I liking it. Everything has been stellar and I love the jade green color. Although it's not a huge change from the 24 it's still a fantastic phone. While I was quite skeptical about the Galaxy AI features I have found some of them useful and entertaining. The live translate worked surprisingly well and I use it when talking to relatives and I don't know all the words they are saying or if I misheard something. It's also cool that it's able to keep a transcript of your calls, so you can go back and review them, which I find useful to learn new phrases and remembering important details. Aside from that the only other feature has been the photo assit which I use to make custom memes for those family group chats. Overall I've had a great experience with the phone and I especially love all the photo and video options this phone has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A wonderfull device
on September 1, 2025
Posted by: Anastasia
[This review was collected as part of a promotion.] The galaxy 25 ultra has great ram runs my games wonderfully and doesnt glitch out, has a lovely display and good graphics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on September 1, 2025
Posted by: Good
Very good device and good quality for the Samsung galaxy s25ultra
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jessica Pollyanna
from Hoschton, GA
Expertise:Intermediate
Verified Purchase:Yes
Good phone. Wish it had an SD slot though. I am coming from S20 UItra. Also wish the brightness bar was a straight line and not a curved line (how weird). There are 2 brightness levels: dim af and bright af - don't let the sliding bar adjustment fool you lol. Sound is good, can get loud. pics are good. i barely use the stylus. great phone just biggest thing is: wish there was SD slot. but i get it; the great obsolescence.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve
from Oklahoma City, OK
Expertise:Intermediate
Verified Purchase:Yes
Great phone for all purposes. Many advanced features too numerous to list.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
As Expected
on September 3, 2025
Posted by: Camera bug
Reliable and with desired functionality. Trusted and easy handling.
Written by a customer while visiting Samsung US
Posted by: AVz_
from Tx USA
Expertise:Intermediate
Verified Purchase:Yes
Status quo high quality, nothing very wow , but solid.
I would recommend this to a friend!
Value
3
Response from Samsung USBy R&R Team, September 12, 2025
Hey there AVz_, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the complete manual for your device to help you with additional features you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to offer assistance if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US