Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(29,928 Reviews)
Rating breakdown 29,928 reviews
5 Stars
25,675
4 Stars
3,381
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxies are great
on October 8, 2026
Posted by: TripleB
[This review was collected as part of a promotion.] I really enjoy the galaxy s series of phones. I have used a variety of phones of different and same brands, but the s series will be the brand I choose. I use the phone for gaming, leisure, connecting with friends, making and saving memories. The battery life is really good. It lasts through multiple hours of gaming. The phone itself is easy to use. My only downside to the device is that galaxy got rid of the camera feature on the s pen. Other than that, galaxy is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 8, 2026
Posted by: Joshbgosh
[This review was collected as part of a promotion.] Love the phone, the one thing I miss from the older note style phones is the Bluetooth stylus. If it had one of those, it'd be the perfect phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on October 8, 2026
Posted by: Nanihani
[This review was collected as part of a promotion.] I chose this phone primarily because of the great camera, and it did not disappoint. I also like how quickly it turns on, does updates, and more. I dont use all the features or extras such as AI assistant or the stylus very much, but they dont get in the way and occassionally are handy. Ive noticed it truly only charges with nicer chargers, anything older or with lower power wont do much if anything for battery level. Thay makes sense though since it is such a powerful device. Battery life is pretty good and doesnt seem to have reduced on the year I've had it, an issue I had with other phones. Overall I pwuld suggest this phone to anyone who wants a computer in their pocket with a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery gets hot and drains fast
on October 8, 2026
Posted by: RENERIZE
[This review was collected as part of a promotion.] Since I first bought the phone the battery is good for 1 day of use. The phone is fast but sometimes locks up and chokes then I gotta reboot. The service for wifi and mobile is decent but does not reach higher than 700Mbps for uploading and downloading.
Value
3
Response from Samsung USBy R&R Team, October 9, 2026
Hi there RENERIZE, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to resources to help you maximize the speed and troubleshoot the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on October 8, 2026
Posted by: Cubski81
[This review was collected as part of a promotion.] I chose Samsung again as I believe they make the best phones in the industry. From the app marketplace, interface, memory, battery, style, and flare, hands down the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on October 8, 2026
Posted by: Coxs06
[This review was collected as part of a promotion.] Camera quality is superb especially when used at nights as the night detection option gives that quality light addition effect. Audio is amazing. RAM runs excellent. Phone runs smoothly and quickly. The 512gig model gives all the storage you need and more for both applications, videos and pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Phone!
on October 8, 2026
Posted by: BlueTaz
[This review was collected as part of a promotion.] I have been wanting a Samsung for a LONG time lol and i finally got one! ☺️ I really love my Samsung S25 Ultra! I chose the S25 Ultra version off of the phone my sister has, which I thinking an S23. I absolutely LOVE the fact that I can zoom into the moon 🌑 and get AMAZING photos! You can see all the craters! I was issuing my phone for all kinds of stuff but mainly photos and schooling. Only thing that i wish is if it had more storage for photos 😅 I love taking pictures what can I say lol!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose my S25 Ultra phone
on October 8, 2026
Posted by: Threereds
[This review was collected as part of a promotion.] I chose my Galaxy S25 Ultra phone as it was a great deal when I purchased it.I do 90% of my business with my phone using the calendar and email. I am sooo thankful to have a phone that everything I need to do regarding phone calls, contacts, the internet, social media and more can be processed on this phone.
Value
5
Written by a customer while visiting Samsung US