Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Samsung Phone
on July 28, 2025
Posted by: Chompidas88
[This review was collected as part of a promotion.] I can't believe the awesome features in a Samsung Galaxy 25 Ultra. AI awesome can't believe it actually works as said. Love everything about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a great phone with awesome specs
on July 28, 2025
Posted by: xamyelzep
[This review was collected as part of a promotion.] works for everything from regular phone needs up to a tablet's ability. making me only need a computer for work occasionally. the AI i haven't really messed with yet but im excited to check it out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome videos and photos
on July 28, 2025
Posted by: Daoguey
[This review was collected as part of a promotion.] The responsivness of this phone has blown my mind. Specifically with screen, battery, and performance. Videos and fotos have been amazing and full of colors and retouches with galaxyai for people removal and make the pictures better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever made
on July 28, 2025
Posted by: Mixerdriver65
[This review was collected as part of a promotion.] I love my new S25 Ultra. Its smoking fast processor makes everything run smoothly. I use GPS and stream music 14 15 hours a day with plenty of battery left at the end of the day. The AI feature is fast Avery helpful. I was reluctant to upgrade from my S22 Ultra but sure glad I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Same as the s24 ultra just more expensive
on July 28, 2025
Posted by: Moogoth
[This review was collected as part of a promotion.] Same as the s24 ultra but more expensive not really an upgrade at all
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Moogoth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you, and wanting to feel that you have made a good investment in a device. The upgraded processor, intelligent battery, and additional features of Galaxy AI make this device faster than before, able to go with you all day, and help you streamline so many daily tasks. We have provided a link to the complete manual to help you with these enhanced features. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Turbo charged performance, right out of the gate
on July 28, 2025
Posted by: SantaFeFilmmaker
[This review was collected as part of a promotion.] I've had to say goodbye to my desktop and laptop computers because the S25 Ultra is extremely versatile and packed with features that I need for a myriad of tasks. The camera, Galaxy AI, and battery life are all top-notch. A superior product unrivaled by all the others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on July 28, 2025
Posted by: Esmom10
[This review was collected as part of a promotion.] I use my phone for everything. Work, home, movies, everything. I love the "Galaxy AI" it isn't obtrusive like some others can be. It helps when I need it. I used to have a S9. This phone is such an upgrade from that...I recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second S24 Ultra review
on July 28, 2025
Posted by: Chelle706
[This review was collected as part of a promotion.] Loving the new UI design and feel. Started working more with Galaxy AI features to setup personal preferences without having to know a lot about how to get to the submenues great feature for beginners. Once users start to learn how to use AI they will appreciate it more. Love the new design with not only beautiful but rugged exterior and an internal S pen holder for easy storage and convenience.
Value
4
Written by a customer while visiting Samsung US