Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(28,723 Reviews)
Open Ratings Snapshot
Rating breakdown 28,723 reviews
5 Stars
24,620
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Great phone
on July 3, 2026
Posted by: Outdoorsman78
[This review was collected as part of a promotion.] Love the video and photo quality of the phone. Easy to use, perfectly sized. Love all the different effects for taking pictures. The cameras make a great magnifying lenses when needed. Phone is quick at downloading and installing software updates. File transferring between 2 phones or a pc is easy and quick. Wish the phone came with a memory card slot. Phone charges quickly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great device.
on July 3, 2026
Posted by: Bugdaddy
[This review was collected as part of a promotion.] This device covers all the bases. Leisure and Business. The ease of usage is also great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart phone yet
on July 2, 2026
Posted by: Ittybitty
The s24 ultra has been the best smart phone I've ever owned. I love the big screen and I use the stylus way more than I thought I would. Its super convenient for those of us with fat fingers. Everything about the design and features feel well thought out rather than some phones I've had where it felt as though they crammed in bells and whistles that seemed appealing but turned out to be more of a hassle than they were worth. I usually upgrade every 2 or 3 years but when I looked at the s26 ultra, it felt more like a downgrade so I'm sticking with the s24 ultra for now.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lost and Found
on July 2, 2026
Posted by: K Garrett
from Indiana
Expertise:Expert
I lost my 25 Ultra in a river 7 weeks ago. Someone fishing found it on the bank cleaned it and charged. They contacted the emergency person on my account. The phone sit for 6 weeks in muddy running river water and still performs like new. Not even battery damage or any other damage. That phone came with the heat. I kept it and have upgraded to the 26 ultra. The competition non-exsistant for this series.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best product
on July 2, 2026
Posted by: Xsjoshi
[This review was collected as part of a promotion.] This is best proti have ever had best camera and best performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best
on July 2, 2026
Posted by: Felo3103
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a refined powerhouse that delivers Android's most complete premium smartphone experience. It focuses on fixing long-standing design quirks while pushing the boundaries of display tech and battery efficiency.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
so far I have had an Amazing experience with ...
on July 2, 2026
Posted by: Redlineroadsterls1
[This review was collected as part of a promotion.] so far I have had an Amazing experience with all it does , but in the Past Month of June : Samsung Email app .has had odd issues.Working threw them .Rep - Asam said today to use settings and Update :
ONE. U I 8.5 is up to date ...Keep using Samsung Explorer too : Wowway email account ...And the Samsung Email will update settings by noticing me threw an email when it is available? Wait & See...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's an Amazing Phone.
on July 2, 2026
Posted by: DaddyDom
[This review was collected as part of a promotion.] The Galaxy AI in question it's highly qualified and capable. Xi Jinping is ahved uploading original photos and videos with high-quality. The Galaxy S25 ultra.
Has great performance in regards to gaming services.As well as streaming movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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