Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,681 Reviews)
Rating breakdown 15,681 reviews
5 Stars
13,540
4 Stars
1,690
3 Stars
281
2 Stars
86
1 Star
84
83%of customers recommend this product.
(
487 out of
589)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great Phone
on September 18, 2025
Posted by: BmanOSU
[This review was collected as part of a promotion.] This is a great phone. It has lots of function and works well for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Note noe called Ultra keeps getting better!
on September 18, 2025
Posted by: Jaybtt
[This review was collected as part of a promotion.] I have used the Note, now called Ultra since the Note 10. Each one gets better. There are still so many features that I have used from the Note 10 that I continue to use. Excited about the AI Gemini. I even got it to read The Art of War by Sun Tzu. I will stay loyal to the brand and this series. I love my S25Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera quality and the AI built in phon
on September 18, 2025
Posted by: TheeMorningstarr
[This review was collected as part of a promotion.] I love the camera quality and the AI built in the phone. I love the resolution of the phone and the 120hz of the phone aswell. I love the simple UI samsung has.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Speed and battery not the best
on September 19, 2025
Posted by: Redman30
[This review was collected as part of a promotion.] As mentioned in the title, the speed and battery of the phone is not the best. Fast battery drain and the cost of the phone could've been better. Especially with removing some features like removing bt from the pen and next year charging for Ai features
Value
1
Response from Samsung USBy R&R Team, September 19, 2025
Hi there Redman30, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when you have a new device that is not operating as expected or intended. We have provided links to resources to help you maximize the speed and battery life of your device at your convenience. We have also provided a link to an article to help you discover the way the usage and features of your S Pen have been redesigned and integrate them in to your usage. Lastly, we have provided a link to the Samsung Support Team if your experiences continue with your phone, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best brand by far
on September 19, 2025
Posted by: SleepyG
[This review was collected as part of a promotion.] I've been using samsung phones for a very long time.Always found them to be very user friendly with a lot more features that become everyday essentials and usefulness. Now, with the s twenty five ultra, the AI option it's like having the entire encyclopedia britannica in my hands, i'm able to use the AI as a resource tool. But also, as a research tool, particularly when writing my short stories or my short poems. Their durability have become more and more beneficial. Can't imagine going a day without my phone. Great tool. Perhaps in the future, it will create a version that even works with remote areas such as the songrey de crystal mountains through automatic satellite link, this way, always connected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone / real computer.
on September 19, 2025
Posted by: TopDawg
[This review was collected as part of a promotion.] This is a great phone that I love dearly I got upgraded to it and it is amazing. The photographs that it takes are astounding and I get compliments and comments all the time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on September 19, 2025
Posted by: BigKevMac
[This review was collected as part of a promotion.] First of all I love the size of this phone. It just fits my hand well. I also really appreciate that I comes with a stylus and that when I pull the stylus out it automatically brings up samsung notes. I am a contractor and making simple drawings quickly and being able to send them is amazing. The AI feature when holding down the power button is super fun too. Like just ask a question and your phone reads the answer, along with cited sources that you can check out. The camera is out of this world good, its takes hands down the best pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Value
5