Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,461 Reviews)
Rating breakdown 14,461 reviews
5 Stars
12,479
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
475 out of
576)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The products is good me
on July 10, 2025
Posted by: vnydia1024
[This review was collected as part of a promotion.] The product is nice and I like that I want one. I hope get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Smart Case
on August 16, 2025
Posted by: JK51
from Texas
Expertise:Intermediate
Amazing phone. One thing that was always a huge plus for me was the smart case. I've had smart cases on most of my past Galaxy phones. If I had known Samsung was not going to offer the smart case with the S25 Ultra I would have gone a different direction. Very disappointed.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey JK51, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the features and usage of your device. We appreciate you sharing the accessories you would prefer to see with your device. Please, don't hesitate to reach out to us again in the future any time you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Packed for the long haul.
on February 9, 2025
Posted by: Megatron3
from Baton Rouge, LA
Expertise:Expert
Came from the s23ultra and this is a phenom. Can't say I used the S-pen much if at all so I didn't miss the Bluetooth function going poof. This phone is blazing fast. Screen quality is crazy beautiful (kudos Samsung). Battery life is remarkable, seriously. It took 4 days for it to catch but when it did, WOW. Easily can go a day + on one charge. Charging is fast. The new UI is Priceless and soooo much fun. No overheating issues or nothing. Absolutely no hiccups so far (9 days in). This phone was created to take it's user on a 4 yr ride, respectfully. Trade-in program is top-notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on February 14, 2025
Posted by: Valeri
[This review was collected as part of a promotion.] I like the phone design also i very vast and i thing i will keep it for long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has unbelievable features
on February 15, 2025
Posted by: Earnestj5
[This review was collected as part of a promotion.] I love listening to audible books I stream music on my new phone i use Facebook and Instagram and X Snapchat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best Samsung phones in a long time
on February 16, 2025
Posted by: Maehem1990
[This review was collected as part of a promotion.] The device works seamlessly across all the galaxy products.The AI function on the phone is second to none I recommend this phone to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Selfie Camera is not great
on February 25, 2025
Posted by: Dutchy
[This review was collected as part of a promotion.] I don't like the camera going to play with settings. My galaxy 23 ultra seemed to have a better selfie camera which is unfortunate the camera makes my skin look like it has a gray tint to it.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hey Dutchy, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We would love to help you troubleshoot any frustration you are experiencing, and have the best possible experience with your new phone. We have provided a link to an article to help you with the camera settings and features of your new device. We have also provided a link to the Samsung Support Team if you continue to experience this frustration with your camera, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Great customization!
on February 27, 2025
Posted by: Candykaain
[This review was collected as part of a promotion.] I absolutely love my new phone! I can customize so much. The now brief on the lock screen is a added plus to this phone. Makes my everyday use of the phone so good. I also love the routines that this phone offers. I can't wait to see what other hidden gems this phone has!
Value
5
Written by a customer while visiting Samsung US