Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,986 Reviews)
Rating breakdown 20,986 reviews
5 Stars
18,011
4 Stars
2,282
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,116 out of
1,294)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
2
Yes it does but it freezes alot
on August 19, 2025
Posted by: Redbird1
[This review was collected as part of a promotion.] I like my note 20 alot better this phone freezes and the back of the phone has already cracked even in an otter box case,my note lasted for years until the speaker went bad I don't think I'm going to be able to say the same about this phone
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Redbird1, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team if you are interested in repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best yet.
on August 19, 2025
Posted by: Baeza8
[This review was collected as part of a promotion.] This phone is amazing. The new galaxy line with Galaxy AI has exceeded expectations. The design is pretty nice. It has always had great features but it continues to improve. It is crazy how good customizations there are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been awesome
on August 19, 2025
Posted by: Stephi41
[This review was collected as part of a promotion.] My Samsung Galaxy has been amazing. I use it for work and just over all a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My samsung galaxy s25 ultra
on August 19, 2025
Posted by: Britayy4
[This review was collected as part of a promotion.] I love this phone so much it has so much to offer everything about it os amazing from the battery life, the camera, the apps, just everything. I use it mostly for my social medias, calling and texting. But even the games are great! The picture is amazing. This phone all in all is a great phone and I wouldnt change it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a nice design and great features.
on August 19, 2025
Posted by: Blueammo
[This review was collected as part of a promotion.] The product has a nice design and great features. I especially like the screen size for this phone. The phone is very user friendly, and the apps and software are helpful in allowing me to perform my everyday business essentials.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of ever!
on August 19, 2025
Posted by: Octavio
[This review was collected as part of a promotion.] I love using the Galaxy Ai, because I use it for my job, where I need to search and accumulate information quickly, and the function to transcribe audio is also fabulous, I also exercise regularly, and my watch with my phone helps me stay healthy with routines and tips to improve every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Chicago Skyline Vibes
on August 19, 2025
Posted by: UncIrv
[This review was collected as part of a promotion.] Man, this Galaxy S25 Ultra in Titanium Silverblue got that Chicago skyscraper swag, lookin’ sharp and blending in downtown. That Galaxy AI is clutch, circle to search is my favorite. This phone is the real deal. Its the best one out there, straight up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute Powerhouse
on August 19, 2025
Posted by: Anshad
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the complete package. Performance is a beast-effortlessly crushing games and multitasking with a new chip that stays so cool and fast. The camera is revolutionary. Omg its Al and new 200MP sensor create pro level photos, especially in low light and on insane zooms. And i should say about new One UI 7 OS its incredibly smooth, smart, and packed with useful Al features. It's the undisputed king of Android.
Value
5
Written by a customer while visiting Samsung US